Serenelaw
July 17, 2025
I
1. **Overcrowded & Poor Dive Management**
- Some divers complain about too many people on boats, leading to chaotic dive experiences.
- Limited slots for Sipadan Island (which requires a permit), leading to disappointment.
2. **Outdated or Poorly Maintained Facilities**
- Rooms, bathrooms, or dive equipment may be old, broken, or not well-kept.
- Issues with air conditioning, water supply, or cleanliness.
-no comforter on bed
3. **Unprofessional or Rude Staff**
- Some reviewers mention unfriendly or unhelpful staff, especially with last-minute changes or complaints.
- Poor communication regarding dive schedules or safety briefings.
4. **Food Quality & Limited Options**
- Complaints about repetitive, bland, or low-quality meals, especially for the price paid.
- Limited choices for vegetarians or those with dietary restrictions.
5. **High Prices for Mediocre Service**
- Some guests feel the resort is overpriced compared to other options in Mabul or Sipadan.
- Extra charges for equipment rental or unexpected fees.
6. **Environmental Concerns**
- Poor waste management or irresponsible diving practices harming coral reefs.