The Grand Hotel

Far too noisy,I was woken up constantly by people in other rooms all through both nights I stayed,which isn't ideal when your there for work and not a night on the drink.

Stay away a hostel a bad one no staff no help and head office arrogant in the phone please stay away

We were only there for one night, when we arrived there was nobody on reception and we waited quite a while before anyone came , our room was two flights of stairs although they did offer to carry our bags. When we got to the room it was quite cool as windows were open and I couldn’t close it properly, tv had no signal. There was no loo roll on the bathroom,the light on the ceiling didn’t work. The shower head was quite blocked so the water was very slow and only coming out half the holes in the head, but because we were only staying for one night I didn’t complain, if I was staying longer I would expect all of the above to be sorted asap.

It was quite good. Bedroom fine. Bathroom needed repair work and redecorating. Baloney too. Iverall price is very good value for money Slept well. Reception brilliant. No issues there. Staff caring. Very accomodating for needs.

There is no reception and a young man taking a deposit of £50 for breakages. Its supposidly refunded on leaving but 5 days later not received. The building is simply a shell. The rooms are adequate for one night but not partic comfy or inviting. The rooms were fairly clean but the bathroom needed a deep clean as there was grime around the seals which gave a dirty look. Windows didnt open temperature was stifling. Hall and stair carpets were disgusting. No dining room which had been stacked up and closed. Inadequate lighting outside and quite a threatening feeling on entering the empty building. It felt as though it was being prepped for alternative use.

Tiny room, hardly any space to move. Hallways stank of smoke.

We had no parking even though I requested it on line when booking , had no milk or Toilet roll in room had to go down to reception to ask , then when booking in was told we had to pay £50 deposit on arrival, still haven’t be paid back yet

From the moment we had to wait for staff to turn up to check us in (20 mins) later and after i had to make a phone call , we got our keys. Well NoTowels No Quilt for bed, No milk, Dirty cups, the Bin was still full of Rubbish,absolutely disgusting. Went down to Reception to find no one about.I sent a message to let someone know, reply was sorry someone will be with you soon.Everything was put right. We decided to go out but when we came back we found the fiŕe alarm was going off and people stood outside.I went inside the hotel to look for a member of staff but to my amazement no one was there and this is when all of the guest found out that nobody stayed onsite overnite at all, WHAT !!! We as paying guests then had to get intouch with who we thought was owner, only to be told someone would be with us in 30mins. We then had to ring 999 for Emergency service and told them about the alarm and that no management were on site to check the building or turn the alarm off. £50 Damages was charged upon arrival not mentioned when booking, i think they should be giving all the guests a £50 compensation back for the stress caused and a full refund for all the inconvenience caused and unsatisfactory state of property. Beautiful views from balcony though. Don't stay at THE GRAND HOTEL SKEGNESS.

When we arrived there the receptionist couldnt find our keys. Then asked for a £50 deposit but it never said anything on ******* about this . Also said breakfast included in the price but they dont do breakfast. The pillows was flat and hard also. But the room was lovely . Nice balcony to sit out on and take in the sea view.