Regina89
May 6, 2025
A very unpleasant situation happened at the hotel, which completely ruined the impression of the hotel. At night, at 2 am, two dogs started howling and barking in the neighboring room. This continued until 6 am. It was simply impossible to sleep. The phone number for the reception is not indicated anywhere in the room. We had to go downstairs. To which we heard the answer that the owner went to the hospital and large dogs remained there. And they cannot offer us anything. There is no service. As a result, we did not get enough sleep, I felt very bad, high intracranial pressure, my head hurt, I was not able to really walk around Minsk and returned to the room. We went to the reception to find out whether the dogs were taken away in the end and what they could offer as an apology. In the end, they offered a sauna!!! A sauna for a sick person. I could not even lie down and fall asleep because of the pain in my head, and they offered a sauna. I do not recommend this hotel. Since situations can be different and there must be some way out, it would have been possible to call the management and security at 2 am and move the dogs to the utility room, rather than causing inconvenience to the entire floor and their guests.
Original TextTranslation provided by Google