Toya Sun Palace Resort & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Sobetsu
Toya Sun Palace Resort & Spa
Touyako Onsen 7-1, Sobetsu Town, Usu District, Hokkaido 052-0107, Japan
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Last booked 18 mins ago on our site











Amenities
ParkingFree
Hot Spring
Sauna
Spa
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Restaurant
All amenities
Property Description
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.
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7.8/10
Everything is great. Enjoy so much with all facicilitiea, and have fun with families
All 395 reviews
Surroundings
Train: Showashinzan Station
(5.0 km)
Train: Tōya Station
(7.7 km)
Landmarks: Eight Views of Lake Toya Sobetsu Onsen
(630m)
Landmarks: Medicine pot hand bath (Yutorelo Toyako)
(850m)
Landmarks: Lake Toya Onsen Illumination Tunnel
(900m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Western-style Room
2 Single bed
26m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Check Availability

2
Japanese-Style Non-Smoking
5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Private Toilet
Check Availability

1
Japanese-style Room Lakeside
5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Private Toilet
Check Availability

3
Japanese-Style Non-Smoking
4 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Private Toilet
Check Availability
![[Non-Smoking]Standard Twin Room with Open Air Bath and Terrace](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
1
[Non-Smoking]Standard Twin Room with Open Air Bath and Terrace
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Check Availability

2
Japanese Modern Twin Room-Non-Smoking
2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Check Availability

3
Japanese Modern Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Check Availability

1
Modern Japanese-Western-style Room (2 Beds)
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Check Availability
![[non-smoking]modern Standard Twin Room With Shower Booth](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
2
[non-smoking]modern Standard Twin Room With Shower Booth
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Private Toilet
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
395 reviews

- Cleanliness7.4
- Amenities7.5
- Location8.5
- Service7.7
Average for similar properties in Sobetsu

AI Summary
Spacious, comfortable rooms with beautiful lake views. Excellent breakfast with a wide selection. Convenient location near Lake Toya and bus stop. Efficient, friendly staff provide high-quality service and shuttle transportation.

M1008
September 1, 2025
The fireworks over Lake Toya were the highlight of our stay — we could enjoy them right from our room, which was truly special. The onsen was relaxing and staff were friendly. However, the hotel facilities feel a bit old, and the WiFi connection was quite poor, which made it hard to stay connected. Overall, still a nice experience for families and those looking for a relaxing lake view.

Anonymous User
June 23, 2025
The hotel provides free shuttle service from Sapporo. There is a bus stop near the hotel. It provides a travel option for traveller who does not drive. The hotel is a bit okd. But the onsen is great. It has great view and with good onsen pools option. We could watch firwork from our room. The breakfast and dinners are delicious. Only disappointment is : restaurant was smoky due to bbq of prawn within the restaurant without proper ventilation. Overall, the experience is good. Thank you.

Jenny
June 1, 2025
Hotel rooms were quite old. Especially the toilet was quite run down and abit smelly. Beds were hard n not comfortable.
There was no aircon in the room. Windows cannot be open so it was hot n stuffy. We asked for 2 fans to keep the room cool.
Bkfast and dinner was provided. Food was not bad.
Staffs were polite n helpful.
Only the rooms n toilet were disappointing

MikeHBA
May 23, 2025
Pros: big room, good lake views, big hotel, big restaurant and effective seating plan by staff, you don't need to wait long to get seated, good clean public bath areas, friendly front desk and car parking staff.
Con: non existent WiFi, they don't implement password so they run out of IP addresses and guests can't connect, all three days we could not connect to the hotel WiFi, same food spread every meal, frozen or canned fruits served, gaudy room deco (needs updating badly!), a lot of walking as rooms are far from the elevators, only the public onsen bath is good, all the rest of the amenities must oay extra, there's a ******* looking abandoned house opposite the hotel.

Jason Ji Khim
April 3, 2025
Overall, everything that doesn't concern your room and food is pretty nice - the location is good, the view is fantastic, the lounge is spectacular. However when it gets to service and your room, it is poor. As you can see on the photos, the room is old and there is mould left there. The staff do not take notice even when I asked for a change of room. Furthermore, the drainage will smell in your bathroom. The wifi is also poor and you get faint signal not just in your room but also in the restaurant.
The service overall was poor, with the service during the buffet very mixed, with a combination of junior staff guiding you to wrong places and the manager ordering you about without a level of courtesy.
This is a place to visit once, and not go back. There are others along the lake that are worth trying out.

CHEUNG just
February 14, 2025
The hotel overlooks the lake, providing us with excellent views. Only breakfast and dinner are included, so we need to go out to find lunch. The onsen is exceptional, but there is only one staff member working at the spa. We wanted to book a 100-minute package for two at the same time, but we couldn't, so we had to take turns. This arrangement was not the most efficient use of our time.

Guest User
August 21, 2025
Best location by Toya Lake. The spa pool facilities got old but still you can enjoy enough, the services are excellent. The buffet menu is outstanding! The village offers fireworks every night and I could see it from my room. Great memories!

Wing sze
August 9, 2025
Facilities inside room little bit old. Toilet is so small and smelly. Great swimming pool and onsen. Every night with stunning fireworks show. Staff is very helpful and great buffet with variety of food
Services & Amenities
Most popular business facilities
Parking
Free
Hot Spring
Sauna
Spa
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Restaurant
Children's Pool
Water Slide
Wi-Fi in Public Areas
Free

Hot Spring

Spa

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Car charging facilities
Front Desk Services
24-Hour Front Desk
Luggage Storage
Languages Spoken
Japanese
Food & Drink
Kiosk/ Convenience Store
Public Areas
Gift Shop
Garden
Elevator
Health & Wellness
Spa
Sauna
Hot Spring
Activities
Game Room
Water Slide
Facilities for Children
Children's Meals Available
Children's Pool
Safety & Security
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 12 years old
Paying at the hotel
Property Description
- Opened: 1965
- Renovated: 2012
- Number of Rooms: 324
Phone:+81-142-751111
Email:reserve@toyasunpalace.co.jp
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.
Frequently Asked Questions
What are some things to do near Toya Sun Palace Resort & Spa?
You can visit the following landmarks near Toya Sun Palace Resort & Spa: Eight Views of Lake Toya Sobetsu Onsen, 630m from your search (straight-line distance). What are some things to do near Toya Sun Palace Resort & Spa?
Does Toya Sun Palace Resort & Spa provide breakfast?
No, Toya Sun Palace Resort & Spa doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Toya Sun Palace Resort & Spa provide breakfast?
Are pets allowed at Toya Sun Palace Resort & Spa?
Unfortunately, pets are not allowed at Toya Sun Palace Resort & Spa.Are pets allowed at Toya Sun Palace Resort & Spa?
What are the check-in and check-out times at Toya Sun Palace Resort & Spa?
The check-in time at Toya Sun Palace Resort & Spa is 14:00 and the check-out time is 10:00.What are the check-in and check-out times at Toya Sun Palace Resort & Spa?
How much does it cost to stay at Toya Sun Palace Resort & Spa?
Prices at Toya Sun Palace Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Toya Sun Palace Resort & Spa?
About This Property
Nearest Train Station | Showashinzan Station |
---|---|
Distance to Train Station | 5.02KM |
Average Price From | VND7477670 |
Hotel Star Rating | 4 |