InterContinental Hotels Sofia

InterContinental Hotels Sofia Reviews

InterContinental Hotels Sofia

4, pl. "Narodno sabranie" Square, Sofia, 1000, BulgariaView Hotel Details
InterContinental Hotels Sofia
InterContinental Hotels SofiaInterContinental Hotels SofiaInterContinental Hotels Sofia
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InterContinental Hotels Sofia Guest Reviews

4.3/5
Very Good
42 review
Verified reviews
Location4.5
Amenities4.3
Service4.2
Cleanliness4.4
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All reviews(42)
Positive reviews(40)
Reviews with photos/video(11)
Awesome stay(10)
Great location(9)
Great service(8)
Awesome amenities(4)
Negative reviews(2)
Yongsheng
Classic King Room with Cathedral View
Stayed in Dec 2023
Couples
31 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Good service and kind staffs , let me enjoy great time in sofia . Love it and will visit again if come to Sofia
Response from Property: Dear Yongsheng,Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon!Best regards,Kiril RadoevExecutive Assistant Manager
han
Classic King Room
Stayed in Dec 2023
Solo travellers
16 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Great location. Great services. Lots of restaurants and landmarks are within walking distance.
Response from Property: Dear Han,Thank you for your review and for sharing your recent experience at the InterContinental Sofia. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!With kind regards,Kiril RadoevExecutive Assistant Manager
Mi Sa777
Classic King Room with Cathedral View
Stayed in Aug 2024
Couples
33 review
4.5/5
Great
Posted on Sep 2, 2024
Nothing bad, strong wifi, quite and view on plaza.
AndrewD
Classic King Room With Mountain View And Lounge Access
Stayed in Dec 2023
Solo travellers
69 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The hotel has a great location in the centre of the city and is great for tourism. Great food in the restaurant for breakfast and throughout the day. Staff in the restaurant and hotel were friendly and helpful. Nice stay for six nights.
Cla41
Classic King Room
Stayed in Sep 2023
Solo travellers
154 review
4.7/5
Amazing
Posted on Sep 4, 2023
Excellent spa and location in the middle of everywhere..no swimming pool is a minus
Response from Property: "Dear Cla41,Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon!Best regards,Kiril RadoevExecutive Assistant Manager
-worldtraveler-
Classic King Room
Stayed in Apr 2024
Couples
15 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Best hotel to stay at in Sofia
Response from Property: Dear -worldtraveler-,thank you for such a positive feedback. We highly appreciate it and we are looking forward to welcoming you back.Best regards,Kiril RadoevDirector of Operations
Guest User
Classic King Room with Cathedral View
Stayed in Apr 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on May 5, 2023
Location was very good, esp close to the St Alexander Nevsky Cathedral where is the main tour operator gathering points is. The room and the breakfast buffet was great
Response from Property: Dear guest,Thank you for your review and for sharing your recent experience at the InterContinental Sofia. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!With kind regards,Kiril RadoevExecutive Assistant Manager
Guest User
2 Twin Beds Classic with Single Sofa Bed
Stayed in Dec 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2022
Top hotel. In my opinion best in Sofia. Fine dining near hotel, friendly place and top concierges. A shout out to Nikolai nedyalkov who found me a barber at 7.30 pm as I was really short on time and too busy. Thanks. My fav stay at Sofia
Response from Property: Dear guest,Thank you for your review and for sharing your recent experience at the InterContinental Sofia. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!With kind regards,Kiril RadoevExecutive Assistant Manager
Guest User
Stayed in Jul 2022
Business travellers
42 review
4.7/5
Amazing
Posted on Jul 31, 2022
Extremely well located hotel, which is very quiet despite its central location. Breakfast buffet is very good, reception staff is knowledgeable and helpful.
Zackylovesu
Stayed in Aug 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 13, 2022
Amazing view and I love the surroundings. Saw the cathedral and was happy
Anonymous User
2 Twin Beds Classic with Single Sofa Bed
Stayed in Oct 2024
Solo travellers
12 review
4.7/5
Amazing
Posted on Oct 22, 2024
The service was very good, and we upgraded to a mountain view king room. The view was very good, you can see the mountain and the sunset. The sun was very bright, the bedding was very comfortable for sleeping. All in all, it was a very good accommodation experience.
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Sophis
Classic King Room with Cathedral View
Stayed in Oct 2024
Business travellers
115 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The room is in a very good location, with a square and a church outside. Almost all attractions can be reached on foot. The hotel service is very good. Desserts were delivered upon check-in, although they were too sweet for me. The room is spacious, well-equipped, and the breakfast is rich in variety, which is very good.
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Response from Property: 尊敬的來賓,十分感謝您的,得知您滿意這次住宿,我們非常高興。 我們衷心期待你再次光臨!謹致問候,Kiril RadoevDirector of Operations
Guest User
Classic Twin Room
Stayed in Jul 2024
Travel with friends
61 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The location is very good. You can park at the door. It is just opposite the Alexander Church. It is very convenient to go anywhere.
Original TextTranslated by Google
Response from Property: 尊敬的來賓,十分感謝您的,得知您滿意這次住宿,我們非常高興。 我們衷心期待你再次光臨!謹致問候,Kiril RadoevDirector of Operations
HiHK
One Bedroom King Terrace Suite Cathedral View
Stayed in Jun 2024
Business travellers
22 review
2.7/5
Posted on Jun 20, 2024
This is a hotel that is not worth recommending. I have stayed here several times. I used to book it on IHG's official website. This time I booked a Suite with a view of the Cathedral through Ctrip. I arrived at the hotel at 12 o'clock. Because I was too tired, the hotel said that the room was still being cleaned. At the suggestion of the front desk, I could only pay one more day's room rate to arrange a temporary small room to rest until 3 o'clock. Then when I was given the room at 3 o'clock, I found that there was no terrace. After many communications, there was no result. My local friend is a councilor. He went to the front desk to ask and found out that my room was given to a councilor in Sofia, so the hotel kept making all kinds of fraudulent excuses. Finally, I coordinated to a temporary glass room, which was called a suite. The floor was shaky and I could only take the freight elevator to go up! Ctrip helped to communicate several times, but the hotel manager is a liar full of lies. Sofia Intercontinental should be ashamed!
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Response from Property: Dear guest, thank you for taking the time to share your stay experience. Your feedback is important to us as we strive to achieve 100% guest satisfaction. I'm sorry to hear that we didn't quite meet your expectations this time. I would like to sincerely apologize to you and assure you that I will personally follow up on this matter with the relevant manager. We sincerely hope that we can welcome you again and show you our 100% guest satisfaction service. Kind regards, Kiril RadoevDirector of Operations
Anonymous User
Classic Room
Stayed in Dec 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The room is comfortable and well-equipped. It was a very satisfying stay.
Original TextTranslated by Google
Response from Property: Dear guests, Thank you very much for your stay. We are very happy to know that you were satisfied with your stay. We sincerely look forward to your visit again! Best regards, Kiril Radoev Executive Assistant Manager