Sofitel London Heathrow

Location: The hotel is conveniently located at Heathrow Terminal 5, allowing easy access to flights and transportation options. Guests can walk from the hotel to the terminal in less than 15 minutes, making it ideal for early flights or layovers.(based on 111 reviews)

Excellent. Great breakfast. Late check out. Nice. Beautiful hotel

Having stayed here many times, I do feel they have lost their shine. Things are a little shabby, public places around the hotel, especially the seating in the bar area, where lighting is really poor perhaps a good thing as it was less noticeable. We would have eaten in there for ease but the poor lighting put us off ( lighting was there but not switched on or bulbs had expired…) I even mentioned to our waiter we had decided to eat in the restaurant where the menu was similar but you could see it! I wonder if that feedback had been given to management… in ‘the day’ it certainly would have. The porter at reception looked like he couldn’t be bothered except to tell us we couldn’t take the airport trolley to our room. Given we had 3 big cases plus hand luggage, the vacant porters trolley would have helped us. That again in the day would never have happened. Sad really, but on the positive the food was good (Lamb and Chicken curries) and the staff friendly with smiles on their faces!