Jl. Gatot Subroto No.Kav. 1, Kuningan Bar., Jakarta, Kota, Mampang Prapatan, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12710, IndonesiaView Hotel Details
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Mercure Jakarta Gatot Subroto Guest Reviews
4.6/5
Great
215 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(215)
Positive reviews(213)
Reviews with photos/video(47)
Awesome stay(46)
Friendly owner(34)
Delicious breakfast(20)
Perfect for business trips(14)
Too noisy(8)
Located in the city centre(6)
Loved the view(5)
Large rooms(5)
Negative reviews(2)
felixleezd
Superior Room with Double Bed
Stayed in Oct 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 11, 2024
I love this hotel because it has so much optionality for us to book and when I arrived, it was basically a 5 star treatment like magic in Disneyland; I could feel the warmth of the staff getting ready to help me settle and be comfortable. I went to the gym once and it was also very clean and well facilitated.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We're glad you enjoyed your stay and hope to see you again soon.Best regards,Rizky Justian DavidRoom Division Manager
Dion Valentino
Superior Room with Double Bed
Stayed in Sep 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Highly recommended for anyone seeking a cozy, hassle-free stay! Conveniently located in the heart of Jakarta, it’s a great option for both leisure and business travelers. I stayed here for a business trip, and it turned out to be a choice I’m glad I made.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We're glad you enjoyed your stay and hope to see you again soon.Best regards,Rizky Justian DavidRoom Division Manager
安德里安沙
Superior Room with Double Bed
Stayed in Aug 2024
Couples
6 review
4.0/5
Very Good
Posted on Sep 18, 2024
This is nice place and i really so happy, but tge traffic in front of the hotel so bad
Response from Property: Dear Guest, Warmest Greetings from Mercure Jakarta Gatot Subroto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rizky Justian David Room Division Manager
m
Superior Room with Double Bed
Stayed in Jan 2025
Solo travellers
2 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Fantastic stay. room was clean comfortable. Services was top.
Traffic around the hotel is mad but that is unavoidable as it is Jakarta afterall, but trying to move by car around peak hours is not recommended, might take a while.
KADHIRVELAN
Superior Room with Double Bed
Stayed in Apr 2024
Business travellers
161 review
5.0/5
Outstanding
Posted on May 27, 2024
Breakfast includes with local and international cuisine
Gym is spacious.
Small Pool kids can enjoy
Service is good
All staff can understand English.
Good Hospitality
Safe place for family too
6/16
Response from Property: Dear Androidapps,We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rizky Justian DavidRoom Division Manager
Guest User
Superior Room with Double Bed
Stayed in Apr 2024
Business travellers
6 review
4.0/5
Very Good
Posted on May 21, 2024
Very nice room layout, though the bathroom was too dim. Breakfast spread was quite nice too. I had a comfortable stay and would return to this hotel again in future. One area of improvement, they don't have sports channel for English premier league.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rizky Justian DavidRoom Division Manager
thenethfarious
Privilege Room with Double Bed
Stayed in Mar 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Apr 18, 2024
One of the best hotels to stay at in South Jakarta. The breakfast buffet has a great selection, the indoor swimming pool is a nice touch, but the gym could be better. Staff is friendly.
Response from Property: Dear Mr. Kenneth,We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please kindly inform us is there anything we can improve with our Gym.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rizky Justian DavidRoom Division Manager
Ammarmarco
Executive Room
Stayed in Apr 2024
Business travellers
2 review
4.0/5
Very Good
Posted on Jul 11, 2024
Hotel room is spacious, the breakfast is very good, lots of choices
Response from Property: Dear Guest,Thank you for the great review of our hotel! We're glad you enjoyed your stay and hope to see you again soon.Best regards,Rizky Justian DavidRoom Division Manager
Guest User
Executive Room
Stayed in Sep 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Great view from the higher floors. A bit loud due to that big road below.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We're glad you enjoyed your stay and hope to see you again soon.Best regards,Rizky Justian DavidRoom Division Manager
Anonymous User
Superior Room with Double Bed
Stayed in Apr 2024
Business travellers
3 review
4.5/5
Great
Posted on Jun 1, 2024
Great location! 💯
Response from Property: Tamu yang terhormat,Terima kasih atas ulasan bagus tentang hotel kami! Kami senang Anda menikmati masa tinggal Anda dan berharap dapat bertemu Anda lagi dalam waktu dekat.Hormat kami,Rizky Justian DavidRoom Division Manager
Syahril Anuar
Superior Room with Double Bed
Stayed in Feb 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Nice hotel .. frendly staffs .. will come back again 😊
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager
ShenzhenFoodie
Superior Room with Double Bed
Stayed in May 2024
Solo travellers
59 review
5.0/5
Outstanding
Posted on Jun 30, 2024
I stayed in this hotel for 9 days. This hotel is located in a nice area in Tebet, South Jakarta. Close to numerous big malls and also Evo Tebet Park. There are 3 Busway stops and 2 LRT stops which makes your travel easier around Jakarta. The staff are friendly, and the room is big and clean. I like that they don't use water bottles anymore and just give you a pitcher to fill in the water anytime you want. I booked the room without breakfast because there are many breakfast places behind the hotel, so I do not have any reviews about their breakfast selection.
Overall, I would recommend this hotel to my friends and family, and I would love to come back here again.
Response from Property: Dear ShenzhenFoodie,We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rizky Justian DavidRoom Division Manager
Anonymous User
Executive Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 21, 2024
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Response from Property: Dear Mam/Sir,We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rizky Justian DavidRoom Division Manager
Guest User
Superior Room with Double Bed
Stayed in Dec 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 21, 2024
i was impressed all of the staffs here, very h
Response from Property: Dear Mam/Sir,We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rizky Justian DavidRoom Division Manager
Smurfiq
Superior Room with Double Bed
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Really great hotel with great amenities. Friendly and helpful staff!
Response from Property: Dear Guest,Thank you for the great review of our hotel! We're glad you enjoyed your stay and hope to see you again soon.Best regards,Rizky Justian DavidRoom Division Manager