Jl. Puri Casablanca No.1 Kuningan, Tebet, South Jakarta Jakarta, Special Capital Region of Jakarta 12870, IndonesiaView hotel details
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Guest Reviews of The Residences at Puri Casablanca
7.7/10
Good
171 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities7.3
Service7.6
Cleanliness7.4
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All reviews(171)
Positive reviews(159)
Reviews with photos/video(62)
Great location(19)
Awesome rooms(14)
Large rooms(11)
Clean pool(10)
Great swimming pool(10)
Convenient for shopping(10)
Awesome stay(8)
Many amenities(6)
Negative reviews(12)
Guest User
One Bedroom Suite
Stayed in May 2026
Family
1 reviews
9.0/10
Great
Posted on Jul 1, 2026
Had a happy staycation at Residen Puri Casablanca for 3 days and 2 nights. We were on the 32nd floor, room 05, which was a 1-bedroom unit. It was super spacious, about 70 sqm if I'm not mistaken, and very clean. It had a bathtub with hot water and complete recreational facilities like a garden, sauna, gym, 3 swimming pools, a jacuzzi, paddle court, jogging track, and more. The location is very strategic as it's close to Kokas (Kota Kasablanka mall), just a 10-minute walk away. The service was good and friendly. I'll definitely come back here again next time.
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6/11
Anonymous User
Two Bedroom Suite
Stayed in Jun 2026
Travelling with friends
8 reviews
8.5/10
Very good
Posted on Jul 30, 2026
Near Kokas, kasablanka hall. Easy to find transportation. Great service. Room are so spacious
Anonymous User
Three Bedroom Suite
Stayed in Jun 2026
Family
1 reviews
8.5/10
Very good
Posted on Jul 5, 2026
The rules at the swimming pool are really confusing and seem unfair. We were reprimanded for wearing t-shirts while swimming and weren't allowed into the pool. What annoyed me was that at the same time, several other guests were also wearing t-shirts but weren't told off at all. So, do the rules apply to all guests or just to certain ones?
If there is a dress code, please apply it consistently to all visitors. Don't be selective in enforcing rules, as this makes guests feel unfairly treated. It's a great shame because one of the reasons we chose to stay at this hotel was its swimming pool facilities, but we ended up feeling uncomfortable using them.
Aside from that, the hotel facilities are actually quite complete, and the service is good. However, some parts of the hotel are starting to look quite old, and I think it's time for an update to match the price and guest expectations.
Hopefully, in the future, the hotel management can be more consistent in enforcing rules and improve the quality of facilities, so guests don't leave feeling disappointed.
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vitaa
Two Bedroom Suite
Stayed in Apr 2026
Family
14 reviews
10/10
Outstanding
Posted on Jul 12, 2026
Overall, the apartment is very good. I stayed here for 5 days and had a great experience. The room was clean, comfortable, and well maintained. The jogging track was great for exercise, the swimming pool was clean and enjoyable, and the facilities were well maintained. The environment was peaceful, making it a comfortable place to stay. I would happily stay here again.
Guest User
Three Bedroom Suite
Stayed in Feb 2026
Family
1 reviews
2.0/10
Posted on Mar 30, 2026
The bathroom had standing water, the interior was old, and the surrounding rooms were very noisy. The receptionist was not communicative.
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Guest User
One Bedroom Suite
Stayed in Jun 2026
Solo traveller
3 reviews
5.5/10
Posted on Aug 1, 2026
This property is a walking distance to Kota Casablanca Mall. The one bedroom flat was huge, approx. 120 Meters. However, it is an old building and while I was there I say a few small cokroach, and one small lizard on the wall. I mean live ones. The kitchen had a microwave but very old one, like 10 to 15 years old. They had a gas cooker but no utensils and certainly to pots or pans. So, if you are looking for space and budget price, then this is for you if you don't need to cook.
Ali Assegaff Abdillah
Two Bedroom Suite
Stayed in May 2026
Family
62 reviews
9.5/10
Amazing
Posted on Jul 4, 2026
Kid-friendly! There are lots of facilities... the pool is great... and there's even a mini-market downstairs, so it's easy to grab snacks or food.
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RM Suryo Radietama NK
One Bedroom Suite
Stayed in Jul 2026
Couple
1 reviews
8.0/10
Very good
Posted on Aug 7, 2026
extremely spacious room with various facilities. well done!
Guest User
Two Bedroom Suite
Stayed in Jun 2026
Solo traveller
54 reviews
9.0/10
Great
Posted on Aug 3, 2026
Great location value for money not too expensive
Don Thusitha - Australia
One Bedroom Suite
Stayed in Nov 2025
Solo traveller
61 reviews
5.5/10
Posted on Dec 26, 2025
All around this hotel is Cemetry. Early morning when you open the curtains you can see GRAVES. HA..HA.
Near to Casablanka Mall. Very Old hotel/ apartment. Good for short stay. Staff also very kind and helpful.
I got skin rash due to towels. I beleive those towels are not cleabed properly.
Guest User
Three Bedroom Suite
Stayed in Sep 2025
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Oct 26, 2025
Nice place
Guest User
Two Bedroom Suite
Stayed in May 2026
Couple
4 reviews
8.5/10
Very good
Posted on Jun 15, 2026
Good customer service. Very close to the mall
Guest User
Three Bedroom Suite
Stayed in Oct 2025
Family
2 reviews
3.0/10
Posted on Nov 14, 2025
Hotels lobby staff totally not friendly.
We are ask to Mangment most be check how staff talk with guest.
Guest User
One Bedroom Suite
Stayed in Oct 2025
Solo traveller
8 reviews
9.5/10
Amazing
Posted on Dec 1, 2025
Good and clean place. Very spacious. A little old and the light is very dim throughout the whole apartment though. But overall is good. 8/10
suvderdene0506
Three Bedroom Suite
Stayed in Sep 2025
Travelling with friends
4 reviews
6.0/10
Posted on Nov 24, 2025
It’s a very old hotel, and there’s even a cemetery nearby. However, it’s close to Kasablanka Mall. There were cockroaches as well. When we first entered, the bed sheets had stains on them. We were four people, but they only gave us two cups, and when we asked for two more, they didn’t give any. One advantage is that the hotel is very spacious. The lighting is also very poor.