Terraz Tree Hotel Jakarta

Terraz Tree Hotel Jakarta Reviews

Terraz Tree Hotel Jakarta

Jl. Kapten Tendean No.10, Mampang Prpt, Mampang Prapatan, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12710, IndonesiaView hotel details
Terraz Tree Hotel Jakarta
Terraz Tree Hotel JakartaTerraz Tree Hotel JakartaTerraz Tree Hotel Jakarta
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Guest Reviews of Terraz Tree Hotel Jakarta

8.9/10
Very good
1227 review
Verified reviews
Location9.0
Amenities8.6
Service9.1
Cleanliness8.7
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All reviews(1227)
Positive reviews(1220)
Reviews with photos/video(444)
Great service(51)
Clean and tidy(40)
Great location(26)
Awesome stay(24)
Great value for money(9)
Convenient location(7)
TV was average(6)
Negative reviews(7)
Guest User
Superior Double Room
Stayed in Jan 2026
Solo traveller
23 review
10/10
Outstanding
Posted on Feb 5, 2026
Sudah lama baru staycation lagi dihotel Terraz and selalu ramah pelayanan nya terimakasih kak Febi welcome to customer 🤗
Response from Property: Yang Terhormat Tamu Kami, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Izinkan kami menyampaikan permohonan maaf atas ketidaknyamanan yang Anda alami. Hal ini akan menjadi masukan dan evaluasi bagi kami untuk terus memperhatikan fasilitas dan pelayanan kami. Besar harapan kami untuk dapat kembali melayani Anda dengan lebih baik lagi. Sekali lagi terima kasih telah memilih Terraz Tree Hotel sebagai pilihan tempat menginap dan kami nantikan kedatangan Anda selanjutnya. Salam hangat, Hotel Manager.
Alicea Wattimena
Deluxe Room
Stayed in Dec 2025
Solo traveller
3 review
9.5/10
Amazing
Posted on Jan 17, 2026
Staff was super helpful. Had problem with hot water in my bathroom, once I informed them they were onto it then I had hot water on the same day, thanks so much! They gave me a room just exactly as I requested. Super clean, bed was so comfortable, had a decent size of window and good view! One thing I wasn’t happy about was it seems they don’t have soundproof wall, because I really could hear all of the noise from the main road (my room window facing to the main road), and I had one very bad night where I kept waken up in the middle of the night because of the loud traffic noise outside 😰.
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
Trung Tin Do
Superior Twin Room
Stayed in Sep 2025
Solo traveller
79 review
9.0/10
Great
Posted on Nov 5, 2025
Nice hotel in the center but facility look old. Nice staffs
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
Guest User
Superior Double Room
Stayed in Sep 2025
Solo traveller
13 review
10/10
Outstanding
Posted on Oct 12, 2025
Good. Easy to go anywhere. Nice place. I stay there for one week
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
Anonymous User
Superior Double Room
Stayed in Aug 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 27, 2025
The room are good, clean and the staff also kind. So this is good
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
Anonymous User
Superior Double Room
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 21, 2025
Near from senopati area , and pancoran, also kalibata, clean room
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. Please allow us to apologize for any inconvenience you may have experienced. This feedback will serve as feedback and evaluation for us to continue improving our facilities and services. We look forward to serving you again with even better service. Thank you again for choosing Terraz Tree Hotel as your accommodation, and we look forward to welcoming you back soon. Best regards, Hotel Manager.
Anonymous User
Superior Double Room
Stayed in Oct 2025
Solo traveller
9 review
9.5/10
Amazing
Posted on Dec 1, 2025
Kalau lg harganya terjangkau..under 4rtusan.. Aku bakal milih teraz sih.. cuma suka was was sm water heiternya..tkut gk pnas..repot..hhehe.. Meskipun ketika kita info psti disikapi.. Dan itu hrus nunggu.. Pdhl ramee.. Enak juga ada cafe nya sm tersedia mainan mainan masa kecil yg bisa dipinjem di lobi hotel
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our service met your expectations. We hope to have another opportunity to welcome you back to Terraz Tree Hotel. Best regards, Hotel Manager
Anonymous User
Superior Double Room
Stayed in Jun 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jul 26, 2025
Nice place, near from kalibata, pancoran and south of jakarta
Response from Property: Yang Terhormat Tamu Kami, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Izinkan kami menyampaikan permohonan maaf atas ketidaknyamanan yang Anda alami. Hal ini akan menjadi masukan dan evaluasi bagi kami untuk terus memperhatikan fasilitas dan pelayanan kami. Besar harapan kami untuk dapat kembali melayani Anda dengan lebih baik lagi. Sekali lagi terima kasih telah memilih Terraz Tree Hotel sebagai pilihan tempat menginap dan kami nantikan kedatangan Anda selanjutnya. Salam hangat, Hotel Manager.
JoEdwards
Superior Double Room
Stayed in Oct 2025
Solo traveller
4 review
7.5/10
Posted on Nov 22, 2025
Actually, this hotel has potential, but they don’t seem to put much effort into improving the room’s appearance, and the bathroom was a bit uncomfortable. The rooms facing the street were very noisy—you could hear traffic all night long. You’d better bring good earplugs. On a positive note, the staff were extremely friendly, helpful, and kind. I’m really grateful for their service.
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
Guest User
Superior Twin Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 14, 2025
niceee placeeee
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
BagusEka
Superior Twin Room
Stayed in Aug 2025
Couple
92 review
10/10
Outstanding
Posted on Sep 30, 2025
Sangat berkesan
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager
A good day with Nana
Superior Double Room
Stayed in Mar 2025
Solo traveller
9 review
8.5/10
Very good
Posted on Apr 17, 2025
The hotel has a large lobby, wide bed, and wide table for working with my laptop. I got charged around 50.000 IDR for early check in which is fine for me since i come 1 hour early (I have remote working). The room service menu is sooo good!! With a very cheap price other than room service in other hotel. The minus is the light is too dark in the room (not instagramable), a bit dirty on the table side and the smart tv is not working well. Thank you.
Response from Property: Dear Our Guest, Thank you for taking the time to share your experience with us. Please allow us to apologize for the inconvenience you experienced. This will be our input and evaluation to continue to pay attention to our facilities and services. We hope to be able to serve you better again. Once again, thank you for choosing Terraz Tree Hotel as your choice of place to stay and we look forward to your next visit. Warm regards, Hotel Manager.
Anonymous User
Superior Double Room
Stayed in Jan 2026
Solo traveller
16 review
10/10
Outstanding
Posted on Mar 2, 2026
Good hotel, really kind staff and nice staff. Room also clean
MAHMUT ÖZSOY
Superior Double Room
Stayed in Apr 2025
Couple
7 review
4.0/10
Posted on May 17, 2025
Staffs are kind but room was disaster , , old , taps are not working well , and smell, price is high for this kind of room , l stayed 3 days , lt was very bad experience for me and for my wife in jakarta
Response from Property: Yang Terhormat Tamu Kami, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Izinkan kami menyampaikan permohonan maaf atas ketidaknyamanan yang Anda alami. Hal ini akan menjadi masukan dan evaluasi bagi kami untuk terus memperhatikan fasilitas dan pelayanan kami. Besar harapan kami untuk dapat kembali melayani Anda dengan lebih baik lagi. Sekali lagi terima kasih telah memilih Terraz Tree Hotel sebagai pilihan tempat menginap dan kami nantikan kedatangan Anda selanjutnya. Salam hangat, Hotel Manager.
NU5595
Deluxe Room
Stayed in Sep 2025
Couple
4 review
9.0/10
Great
Posted on Oct 13, 2025
Nice place to stay with excellent customer service
Response from Property: Dear Guest, Terima kasih sudah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami senang mendengar pelayanan kami sesuai dengan harapan Anda. Kami berharap memiliki kesempatan lain untuk dapat menyambut Anda kembali di Terraz Tree Hotel. Salam hangat, Hotel Manager