Citadines Sudirman Jakarta Reviews

Response from Property: Dear Sir/Madam, Warmest greeting from Citadines Sudirman Jakarta and thank you for taking the time to share your feedback of your recent stay with us. Please allow me to extend our apology for all the inconvenience occurred on your previous stay. I truly understand your disappointment, especially for the water pipe maintenance. Please rest assured that we take your concern seriously and will do necessary action to ensure that it will never happened again. Hopefully, in the future you will reconsider to visit us back and give us another chance to serve you better. Please do not hesitate to contact me personally should you require our assistance for your future booking.I will be more than happy to assist you in many way so that your upcoming stay will be a memorable one.Once again, we thank you for your feedback and we look forward to welcoming you back in to one of our service residences.Yours sincerely,Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our strategic location, the ambiance of our place, and the delicious breakfast offerings. It's wonderful to know that you're a fan of our Vietnamese coffee as well!We take great pride in our team's dedication to providing friendly and efficient service, and we're glad to hear that it made a positive impression on you.We look forward to welcoming you back to Citadines Sudirman Jakarta in the future. Warm regards,Ittaki Tafuzi - Guest Service Manager

Response from Property: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta and thank you for your feedback!e're thrilled to hear that you had an excellent experience with our staff and service. Providing top-notch service is our priority, and we're delighted that our team met your expectations. Regarding your comment about the location, we understand your concern about the lack of nearby amenities. We apologize for any inconvenience this may have caused during your stay. We appreciate your input and will take it into consideration as we strive to enhance the overall guest experience. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Yours Sincerely, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Mr. Hoong, Warmest greeting from Citadines Sudirman Jakarta and thank you for taking the time to share your feedback of your recent stay with us. We are glad to receive your positive ratings, thank you also to raise your concern about the room details. Please be assured that we have made full investigation, and the room configuration detail has been input correctly. Thank you again for your valued patronage and looking forward to welcoming you into our service residence.Kind Regards, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta!Thank you for your wonderful review! We're delighted to hear that you had a great stay with us and found our location to be very convenient. We're thrilled to know that you enjoyed your experience enough to consider coming back. We look forward to welcoming you again on your next visit!Yours Sincerely, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Sir/Madam, Warmest greeting from Citadines Sudirman Jakarta and thank you for taking the time to share your feedback of your recent stay at our service residence. We are delighted to hear that your overall stay with us was a great one, your kind word motivates us to work harder in delivering good service for all of our guest. Once again, we thank you very much for your valued patronage and looking forward to welcoming you back at our property. Best Regards, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your stay feedback with Citadines Sudirman Jakarta. We are glad to receive your positive review, your concern about the breakfast had been shared internally to our breakfast vendor for their action and improvement. Thank you again for your feedback and looking forward to welcoming you back at our property. Best Regards, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Sir/Madam, Warmest greeting from Citadines Sudirman Jakarta. Thank you so much for your fantastic review! We're thrilled to hear that you found our hotel awesome, clean, and convenient. Providing a positive experience for our guests is our goal, and we're delighted that we met your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future!Yours Sincerely, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Mr. Amsyar, We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours SincerelyIttaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Sir/Madam, Warmest greeting from Citadines Sudirman Jakarta and thank you for your feedback. We are very happy to learn that your overall stay with us was a great one, please be informed that our team ready around the clock to assist you, on your next stay please do not hesitate to let us know should you have further assistance. Thank you and looking forward to welcome you back at our residence.With best regards, Taki - Asst. Guest Service Manager

Response from Property: Dear Sir/Madam, First of all, I would like to thank you for sharing your stay experience with us. We are truly regretted to hear that your recent stay did not meet your expectations. Please allow me to extend our apology for all the inconvenience occurred on your previous stay. I truly understand your disappointment for the slow service that you experienced. I could only hope you will give us another opportunity to serve you better in the future. Once again, we thank you very much for your constructive feedback. Yours Sincerely, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Sir/Madam, Warmest greeting from Citadines Sudirman Jakarta and thank you for taking the time to share your feedback of your recent stay with us. Your feedback is well received, and we will take any necessary action to improve all aspects in our property. Yours Sincerely, Ittaki Tafuzi - Asst. Guest Service Manager

Response from Property: Dear Sir/Madam, Warm greeting from Citadines Sudirman Jakarta and thank you for your positive feedback. Your feedback for the location of the hotel has been escalated to related department for their action and follow up. I am sure that your constructive feedback will certainly push us to work even harder to provide better service in the future. Once again, we thank you for your feedback and we hope to welcome you back in one of our service residence!Yours sincerely,Ittaki Tafuzi - Asst. Guest Service Manager