maggieyu
March 22, 2025
It snowed heavily, but the hotel didn't provide snow removal tools for customers. I had to remove the snow by hand. It took me more than an hour to do the job with my hands, which could have been done in five minutes with tools. The problem is that they still charged me for parking. If they didn't charge me for parking, I could understand. Other hotels provided free tools when it snowed before, which were only a few dollars. However, because I rented a car and didn't expect such heavy snow, I didn't prepare anything.
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