Norwich West (Showground/A47)

I had an amazing stay at the Showground premier inn. We stayed on the Easter weekend and all the staff in the hotel who we met along the way were happy and extremely helpful. there was extra tea, coffee etc readily available In the reception which was very convenient.

The hotel was comfortable and the room was of a decent size. Bed was comfortable. No complaints about the room. However we paid for breakfast as well. Premier Inn advertised this as their 'Signature / Famous' unlimited buffet breakfast. There were even posters confirming this within the actual hotel in which we stayed. However - This is NOT THE CASE. We could help ourselves to toast or even cerial - but the cooked 'Buffet' breakfast does not exist. Instead it is ordered - as in a restaurant - and is limited to a few items. This is FALSE ADVERTISING and is very poor value for money. Quite honestly, we would have been better off going to the local pub that offered a much better breakfast for less money. Even your cheaper rival (Travel Lodge) provide an unlimited buffet breakfast for ALL breakfast items. Very disappointing, deliberately misleading and not the standard that I would expect. Previous stays at other Premier Inn locations provide what is advertised. Why not here?

I had a short stay at Premier Inn Norwich West and it was comfortable. The room including the bathroom were clean, bed comfy and USB charging point by the bed. There's also a big car park in the grounds and bus stop outside the hotel so it's easy to get to from Norwich Bus station.

Amazing time. We got everything we expected from the rooms and more. Tracy who was working that day was amazing at dealing with all of us checking in at once as it was a little hectic with around 13 people. She also helped advise us on where to grab something to eat and even told me where i can grab some cutlery for my food which I brought with me. Life saver as I didn’t pack any and didn’t think anywhere would give me any. Another time she helped was when we thought we’d ask to have the door joining two rooms opened expecting the answer to be no but even though she was nearing the end of her shift Tracy said no problem and opened the door for us with a smile. Also kept a nice light hearted conversation going the whole time and just made the overall experience really good. Staff the following day were also very helpful but I feel like Tracy went above and beyond hence why I specifically wanted to mention her in this review.

The room was clean and lovely, and the bed was sooo comfortable! The member of staff at Reception - Tracey - was so kind and helpful, and went above and beyond to ensure that our stay was as wonderful as it could be. Close to food places and a supermarket which is very handy. We will definitely be retuning!

Bed was super comfortable! The hotel was lovely, staff fantastic and very friendly! Would highly recommend!! Thank you for making our week stay so enjoyable and stress free! Would come back again! Clean,tidy and spacious rooms with great facilities!