Oaks Townsville Gateway Suites

Oaks Townsville Gateway Suites Reviews

Oaks Townsville Gateway Suites

2 Dibbs St, Townsville City, South Townsville, Queensland 4810, AustraliaView hotel details
Oaks Townsville Gateway Suites
Oaks Townsville Gateway SuitesOaks Townsville Gateway SuitesOaks Townsville Gateway Suites
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Guest Reviews of Oaks Townsville Gateway Suites

8.6/10
Very good
119 reviews
Verified reviews
Location8.8
Amenities8.4
Service8.5
Cleanliness8.6
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All reviews(119)
Positive reviews(19)
Reviews with photos/video(4)
Awesome rooms(7)
Guest User
1 Bedroom Apartment
Stayed in Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 19, 2026
This was actually a girls weekend away loved it so much! The room was perfect , view was on point and a lovely service.
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and learning tool for myself and the team.We look forward to welcoming you back.Sincerely,Alagu Murugan S.R.Hotel Manager
Guest User
1 Bedroom Apartment
Stayed in Jul 2026
Solo traveller
1 reviews
9.5/10
Amazing
Posted on Aug 24, 2026
Room was ready upon check in at 2pm. Had asked for a high floor with a river view so I was given the option of a level 4 City/River view or a higher level but with mountain views. Greatly appreciated having the choice. Room was clean and looked exactly like the pics online. Location is superb. Restaurants along Palmer Street as well as a few minutes walk over the river to plenty of other restaurants. The view is probably the best for an inner city hotel, with the added bonus of a sun-filled infinity pool with city and river views if your room doesn’t afford it to you. Service was great during the whole stay. Could not fault anyone that I dealt with.
Response from Property: Thank you for your wonderful feedback.We're delighted to hear you enjoyed the river views, clean apartment and our central location. It's great to know our team could accommodate your room preference and that you appreciated the choice of views available.Palmer Street is Townsville's premier dining precinct, and we're pleased you were able to make the most of the many restaurants nearby, along with our infinity pool overlooking the city and river.We appreciate your kind words and look forward to welcoming you back again soon.Best regards, Alagu
Chosen Clarete
Hotel Room
Stayed in Jun 2026
Couple
6 reviews
10/10
Outstanding
Posted on Aug 4, 2026
Beautiful spacious room with its own backyard. It was amazing!
Response from Property: Dear Chosen,Thank you for the perfect score and your fantastic feedback.We're delighted to hear you enjoyed the spacious room and beautiful surroundings. It's wonderful to know you had such an amazing stay with us.We appreciate your support and look forward to welcoming you back again soon.Best regards, Alagu
Guest User
Hotel Room
Stayed in May 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Jun 20, 2025
Nice clean place. Will definitely stay next rime
Guest User
Hotel Room
Stayed in Mar 2024
Solo traveller
22 reviews
9.5/10
Amazing
Posted on Apr 22, 2024
Nice place close to every thing The bed was terrible two different mattress not joined together properly
Guest User
Hotel Room
Stayed in Aug 2024
Business traveller
8 reviews
10/10
Outstanding
Posted on Oct 17, 2024
Great location. Plenty to do and see around this area. Close to.the strand. Plenty of restaurants. Good location to bese yourself for a week stay
Guest User
1 Bedroom Apartment
Stayed in Jan 2026
Family
107 reviews
6.5/10
Posted on Feb 27, 2026
convenient. The facilities are quite good, a bit old! convenient. The facilities are quite good, a bit old! convenient. The facilities are quite good, a bit old! convenient. The facilities are quite good, a bit old! convenient. The facilities are quite good, a bit old!
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Response from Property: Dear Valued Guest, Thank you for your feedback. We appreciate your comments and would like to assure you that we are continually reviewing and implementing regular refreshes to our apartments and facilities to enhance the guest experience. We hope to welcome you again in the future.Best Regards, Alagu Murugan S.R.Hotel Manager
longdichen
1 Bedroom River View
Stayed in Jul 2025
Family
56 reviews
8.0/10
Very good
Posted on Sep 7, 2025
This room is much larger than the standard room, especially the bathroom has a washing machine. The price is more reasonable than the standard room, but it is still on the high side. If there are better options, I don't recommend staying here.
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Guest User
1 Bedroom Apartment
Stayed in Dec 2024
Couple
15 reviews
10/10
Outstanding
Posted on Jan 31, 2025
Very nice stay! Clean spacious room and a nice pool. Walking distance to the ferry for Magnetic Island. Helpful staff!
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Guest User
Hotel Room
Stayed in Nov 2024
Couple
2 reviews
7.5/10
Posted on Dec 16, 2024
Unfortunately, there was no room service and we ended up having to take out the trash ourselves.
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LIAMbaba
Hotel Room
Stayed in Apr 2024
Business traveller
63 reviews
10/10
Outstanding
Posted on May 22, 2024
High cost performance, warm and thoughtful front desk service, good room hygiene and facilities
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Guest User
Hotel Room
Stayed in Dec 2024
Couple
16 reviews
9.5/10
Amazing
Posted on Feb 20, 2025
Townsville better hotel, recommended
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Waner
Hotel Room
Stayed in Dec 2023
Family
22 reviews
10/10
Outstanding
Posted on Jan 22, 2024
Very clean, the room is big
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