Hotels Near Parish Church of Saint Mary the Virgin Norwood Green in Southall

The price of this hotel is not high, which is the only reason why I rashly decided to live here. It is actually a homestay, not far from Heathrow Airport. A taxi is about 35 pounds. But later found that there is also a bus to the airport nearby. I didn't expect to have such a hygienic room in the UK. It felt like no one had lived in it for a while. Some stains on the sheets made me feel very uncomfortable. It took me half a day to find my reservation and check out At that time, no one could be found, so I had to leave the key in the room and leave. Downstairs has a strange smell, and there are broken furniture everywhere, as if it is under/to be renovated. There is a kettle in the room, which is full of scale and rust. It should have been unused for a long time. There is a small park and a dilapidated small bridge in the nearby small village, which has a sense of age.

I stayed here a couple of times but the last time was the last! I booked in and paid in advance then on the day, I checked in and offered my photo ID as I had done previously and it had been accepted before, however on this occasion I was refused check-in as they had now decided only a passport would be acceptable which I didn’t have. The unhelpful staff and then the manager offered no solution and just shrugged and said “nothing we can do”. It should again be noted that my photo ID was acceptable before but not now – it should also be noted that the confirmation email only requested “photo ID” which I provided. No specific ID was asked for. So it seems this hotel makes up the terms and condition s as they go and seemingly change them when they feel like it! The room had been paid for so there was no chance of my running off without paying. After some time I finally resolved this by my husband racing home and emailing a copy of the passport which was grudgingly accepted otherwise my I was looking at nowhere to stay after an early, start at 4 a.m., a very long day then finally the hopeless staff at this place refusing entry to a customer who had paid way in advance causing a lot of stress! The receptionist told me they needed the passport to verify the address – however my address is not in the passport so this is a bit confusing. The manager confirmed this as well as confirming no entry and no help. This is really terrible service as they could have easily verified the address with other documents I had but this was not accepted – my ID clearly showed me as senior management at a local large organisation but the staff were unhelpful and seemed totally disinterested that I would have nowhere to stay – this part of London gets booked quickly hence my booking way in advance so the likelihood of getting a room somewhere else was very remote. It would have been simple to verify me but the staff were more interested in being difficult. So my feeling is the staff had maybe screwed up with another customer and had decided to ad hoc changes to the terms leaving me almost stranded. It could also have been a method of releasing a room for someone else – maybe a friend of the hotel. Who knows but I would be very careful using this place as they seem to have some very dubious and “flexible” terms for staying here and you may get caught out. I will never book here again and as a vice president of a large global organisation that hosts many international clients, I would certainly not recommend this place. It's short sighted of this hotel to be so unhelpful as they will have lost business but their lack of help displays a clear lack of interest in the customer. Please book here if you are happy to risk sleeping on the park bench instead of a hotel room! No doubt the hotel will quote they have to have the passport but given it was not required a few weeks before and is not requested on the booking confirmation then decide for yourself. There was a

Place was clean. Hopefully they can have toilets and wash room for every floor. But staff are helpful and accommodating. Location is easy to locate just that it’s a busy one and can’t really help to be noisy

Floor boards above constantly creaking along with stairs and corridor, whirring noise that keeps starting, getting faster and stopping. Noisy gate on alleyway. TV is size of a 10” tablet and as far away as possible so pretty useless. Very thin duvet. Fan was on and heating off when I arrived and it was only 16 degrees. Took 2 hours for the room to get slightly warm. Heater has plastic panel in front of controls so impossible to change settings. Almost impossible to sit on toilet as nowhere for knees to go as it's crammed into a corner. Only one light switch - either all on very bright or all off. Wasn't expecting anything special, but at least expected a warm, quiet room and good night's sleep. No teaspoon for drinks, just a wooden stirrer. Reasonable space in room for one person. Desk is tiny. Car park free and enough space. Breakfast was just one rasher of bacon, one sausage, one piece of tomato and choice of egg plus toast.

Everything about our stay was fantastic: staff, bed, room, facilities, ambience, breakfast, parking, location, Just a perfect London base. Very handy Elizabeth Line tube station just few minutes walk away. Whether going into central London, visiting people in local vicinity, going to Wembley Stadium or similar, perfect for all! Thank you very much, we will be back!

Free parking right outside premises, nice greeting from host. I was in a room on 1st floor, which had a double bed and a desk. In room was also a fridge for guest use. Bathroom was a shared bathroom. The bed was not comfortable, I could feel the join in the divan base through the thin matress. The cup provided in the room had a chip in the rim. The shower took a long time in the morning to come to temperature. Not all of the TV channels in the room provided a good,constant picture.

The location is convenient. 10 mins walk to underground n go to Central London, just left my car at the hotel car park (free parking) till late evening. Room is spacious and clean, bed is comfortable and it’s quiet at night. The bar/restaurant looks classic, though I didn’t eat anything there.