Premier Inn Southampton City Centre (West Quay)
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Southampton

Premier Inn Southampton City Centre (West Quay)

Harbour Parade, Southampton, SO15 1BA, United Kingdom
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Located right at the heart of Southampton's city centre, Premier Inn Hotel Southampton West Quay is ideal if you've got your heart set on shopping, sight-seeing or just about anything else. With international transport hubs nearby, we're the perfect location if you're travelling further afield too. You'll fall in love with what Southampton has to offer. Swoon over an array of stylish shops in West Quay. Or be smitten with the unique landscape of the New Forest. Lose your heart to some great entertainment at the Mayflower Theatre, then eat your heart out at our restaurant, before getting a great night's sleep in a comfy bed.Show More
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hotel overview picture
3.9/5Good
·Cleanliness: 3.9
All 40 Reviews
Amenities
ParkingBarRestaurant24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Southampton Airport
(7.8km)
Train: Southampton Central Railway Station
(820m)
Landmarks: Showcase Cinema de Lux Southampton
(58m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Accessible Double, Lower Bath, Non-Smoking

Accessible Double, Lower Bath, Non-Smoking

Non-smoking
Room Details
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Single
4

Single

Non-smoking
Room Details
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Double Room-Non-Smoking
2

Double Room-Non-Smoking

Non-smoking
Room Details
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Accessible Single
4

Accessible Single

Non-smoking
Room Details
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Twin Room
3

Twin Room

Has window
Non-smoking
Room Details
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Guest Reviews(40)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Guest User
March 14, 2024
Premier plus rooms are fabulous. The meal deal and service in the restaurant was unbelievable value and quality. Staff including Emily our waitress were extremely friendly and efficient. Can't rate higher than 10 out of 10! Lovely atmosphere too
Guest User
March 3, 2024
I stayed there visiting a friend who was over from Guernsey having treatment at the hospital. The room, as always, was spotless the staff were faultless in looking after him and were very supportive and went above and beyond to make him comfortable and helping him come down for meals, . I would highly recommend this hotel and again the staff were fantastic I was there from Friday 1st March to Sunday 3rd March so thank you to everyone.
Guest User
March 3, 2024
When I arrived, I was met by a lovely young man at the front desk (such as it was). I told him who I was and he confirmed my check-in. I offered ID but he said it wasn't necessary. I noticed that the front desk staff also worked in the restaurant and there was frequently no one at the front or there was a wait until someone arrived. There was no phone in the room to contact the front desk so I found that very frustrating, especially when an alarm went off the next morning and I had no idea what was going on. I stayed two nights, and on the second night, I was looking forward to fish and chips but they had none left. I ordered a not-so-great hamburger and fries. The staff was nice but they seemed rushed. I would rather pay a bit more next time and have a hotel experience where there is a full-time front desk, room phone and a choice of restaurants in the area. I was sailing from Southampton and it was minutes from the cruise port so that is the reason I chose this hotel.
Guest User
March 2, 2024
The premier inn plus rooms are newly renovated with wireless phone charging and plenty of sockets around the room well designed, clean and welcoming. The location is perfect, close to West Quay shopping centre and not too far from the port for anyone heading off on a cruise. There is a restaurant at the hotel but there is a huge choice just a stones throw away if you plan on heading out for the evening. I stay in premier inn hotels all over the country for work, and this is one of my favourite locations. Plenty of cheap parking available in the multi storey car park next to the hotel £6 for 24 hours. Its less than a 2 minute walk to the hotel entrance. I would recommend a stay here.
Colin C
February 28, 2024
Nice room. Comfortable bed. Very bad start to the morning. Cold shower, no hot water at all. Cold breakfast buffet. Given some lame excuse about a water leak at the other end of town. Definitely won’t be returning here! At least the day can only get better
Guest User
February 24, 2024
I usually stay at a Premier Inn wherever I can and was pleased to be able to book this one which was very close (5 minute walk) to the the cruise departure point in which I had to be at the following morning. The hotel is situated across the road to huge shopping centre which has many restaurants and a cinema . It's also next to IKEA and outlet shops. So ideal for any forgotten travel items. On arrival I was warmly greeted by a lady called Jenna, who kindly offered to store my luggage in a secure room as I had arrived earlier than the check in time, which was great as it gave me time to explore the area luggage free. The staff at the hotel are all great and hard working. However I must give a special mention to Elle, who served tirelessly at the Thyme restaurant at the hotel and even though it was a very busy evening, she always served cheerfully and professionally.
Guest User
February 19, 2024
Excellent experience. Great for a pre-cruise stay. Have used on numerous occasions, and always found the service good, with large comfortable rooms. The meal deal is very good and cleanliness 100% throughout. Highly recommend... Good location right next to the shopping centre and short distance to the cruise port.
Guest User
February 18, 2024
Very clean and new rooms. Quite small room for 4 people, but for the price was perfect for what we needed. Multi storey car park was very cheap too and breakfast lovely. Very close to shops. No noise from adjacent rooms and had a great night's sleep here.
Guest User
February 18, 2024
Horrible place to get a good night’s rest before cruise. No soundproofing in connecting doors between renovated rooms. Could hear everything neighbors did including eating crisps and then brushing teeth. Was with family of four and kids couldn’t sleep either. Poor neighbors did nothing wrong. Complained immediately upon check in and was told there was nothing I could do. Then given customer service number to call which was not open until Monday (it was Friday night). Made claim under good night’s guarantee and 10 days later have had no response. Doesn’t give me any confidence in the brand and not sure I’ll be comfortable staying at a Premier Inn again. Shame as not had these problems at other sites.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
£9.50 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1899
  • Renovated: 1899
  • Number of Rooms: 155
Located right at the heart of Southampton's city centre, Premier Inn Hotel Southampton West Quay is ideal if you've got your heart set on shopping, sight-seeing or just about anything else. With international transport hubs nearby, we're the perfect location if you're travelling further afield too. You'll fall in love with what Southampton has to offer. Swoon over an array of stylish shops in West Quay. Or be smitten with the unique landscape of the New Forest. Lose your heart to some great entertainment at the Mayflower Theatre, then eat your heart out at our restaurant, before getting a great night's sleep in a comfy bed.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Premier Inn Southampton City Centre (West Quay)?

Prices at Premier Inn Southampton City Centre (West Quay) are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Premier Inn Southampton City Centre (West Quay)?

The closest airport is Southampton Airport. It is 7.8km from the hotel and approximately a 21minutes journey by taxi.

What are the check-in and check-out times at Premier Inn Southampton City Centre (West Quay)?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Premier Inn Southampton City Centre (West Quay) provide airport transfer services?

No, the Premier Inn Southampton City Centre (West Quay) doesn't provide airport transfer services.

What amenities and services does Premier Inn Southampton City Centre (West Quay) have?

Premier Inn Southampton City Centre (West Quay) has the following amenities and services: Parking, Bar, Restaurant.

Does Premier Inn Southampton City Centre (West Quay) have a swimming pool?

No, Premier Inn Southampton City Centre (West Quay) doesn't have a pool.

Does Premier Inn Southampton City Centre (West Quay) have fitness amenities?

No, Premier Inn Southampton City Centre (West Quay) doesn't have fitness amenities.

Does Premier Inn Southampton City Centre (West Quay) provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Premier Inn Southampton City Centre (West Quay) have non-smoking rooms?

Yes, Premier Inn Southampton City Centre (West Quay) has non-smoking rooms. Please view the hotel listing for details.

Does Premier Inn Southampton City Centre (West Quay) provide breakfast?

Yes, Premier Inn Southampton City Centre (West Quay) provides breakfast.

About This Property

Nearest AirportSouthampton Airport
Distance to Airport7.8KM
Nearest Train StationSouthampton Central Railway Station
Distance to Train Station0.82KM
Average Price FromGBP120
Hotel Star Rating3