Home2 Suites by Hilton Memphis - Southaven

Super friendly staff, breakfast is until 10am, a plus for those who goes for this. Rooms are comfy and it feels like a little apartment.

The front desk staff was amazing and super friendly. The actual room was not that clean. The sliding Bathroom door didn’t close all the way,

This was the worst hotel I have ever stayed at. Our room was unclean and our toilet seat was broken. We complained but didn't get an answer until the next day. I must say that Kimberly took care of all of our issues the next day but we should have never walked into a room with so many problems. There was let over food on the floor from the previous party. My daughter's room had a broken sick. Here ironing board was broken, and we didn't even have an iron in our room. The pillowcases didn't fit the pillows and the bed frame was broken. So many problems at this hotel. It looks beautiful from the pictures but the inside was horrible.

Room was decent needs to be clean on side of the air conditioner though! Buy overall was decent

Arrived 10 minutes prior to check in time and front desk personnel on duty very rudely informed me for an extra fifty dollars I could check in early. She then proceeded with attitude when I said I would just wait the ten minutes. Breakfast was poor at best. Rest of hotel personnel were very friendly and hospitable.

It took over an hour and half to check in, the rooms not what you expect them to be. The bed moves and make loud noise when you sit on it. The pool was freezing cold, I was told they would come check it but nobody came. This was my second time at this hotel and I had an horrible experience!

I did like this place! Nice room with good beds. I would say breakfast was good but would have liked a way to “take it to go” since we were trying to get back on the road.

The hotel seemed to not be well taken care of, lots of marks on the walls, cracks in the tile, pieces of tile missing in the bathroom, spots on the carpet in the hallways. The rooms were clean enough, but not great. Staff was not overly friendly or welcoming.

We were there 3 nights and didn’t have housekeeping service at all. We finally had to ask for clean towels the last day. I tried to wash our dirty linen and the laundry was broken