Quay West Suites Melbourne

Quay West Suites Melbourne Reviews

Quay West Suites Melbourne

26 Southgate Ave, Southbank, Victoria, 3000, AustraliaView Hotel Details
Quay West Suites Melbourne
Quay West Suites MelbourneQuay West Suites MelbourneQuay West Suites Melbourne
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Quay West Suites Melbourne Guest Reviews

4.7/5
Amazing
122 review
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.6
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All reviews(122)
Positive reviews(39)
Reviews with photos/video(5)
Great location(18)
Awesome rooms(9)
Awesome amenities(6)
Convenient location(5)
Guest User
1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony
Stayed in Nov 2024
Couples
1 review
3.5/5
Posted on Dec 17, 2024
The room was a really good size. The balcony was at a level where there was no building blocking either the view or afternoon sun - we had to pay extra for this though. The fridge didnt really seem to work, at least the freezer didnt. When putting icecreams in the freezer, they melted, so I turned the dial to cooler and then the fruit in the fridge froze our fruit. We really shouldnt need to adjust settings in the fridge/freezer for them to work. Also the toilet keep running after it flushed. The only way to stop the running of water was to push down on the flush a few times quickly.
Response from Property: Thank you for the review, we are sorry you experienced concerns with the fridge and the toilet, we are sorry we did not know so we could rectify these items for you during the stay. I will personally follow up
Lee Ann
Deluxe One Bedroom Apartment
Stayed in Jun 2024
Business travellers
43 review
4.2/5
Very Good
Posted on Aug 12, 2024
Served its purpose for the traveler. Good room and amenities. You get what you expect considering price point. Hope you can continue the quality service. Will stay again in the future.
Response from Property: Thank you for the review, we are pleased you enjoyed our hospitality.
ali moosavii
One Bedroom Superior Suite
Stayed in Sep 2024
Solo travellers
30 review
4.7/5
Amazing
Posted on Oct 30, 2024
Reception desk lady helpful and kind I never forgot her
Response from Property: Thanks Ali, we are is pleased you enjoyed your stay with us.
Magda Gi
Superior Two Bedroom Two Bathroom King And Queen Apartment With Kitchen And Balcony
Stayed in Sep 2024
Family
33 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Location, facilities just great.
Response from Property: We are so pleased you enjoyed the facilities and your stay.
RyanJohn
Deluxe One Bedroom Apartment
Stayed in Nov 2022
Couples
2 review
4.7/5
Amazing
Posted on Dec 6, 2022
Restaurant was not open every night. Other than that it was brilliant!
Response from Property: We're glad you enjoyed your stay and we look forward to seeing you again next time
Anonymous User
King Or Twin Studio Room
Stayed in Oct 2022
Business travellers
138 review
4.7/5
Amazing
Posted on Nov 17, 2022
Very good location in Southbank. Room are great too. Will come back
Response from Property: We're glad you enjoyed your stay and we look forward to seeing you again next time
Guest User
Deluxe One Bedroom Apartment
Stayed in Jan 2025
Family
33 review
4.5/5
Great
Posted on Feb 4, 2025
The hotel is about 40 minutes away from the airport. The location is very good. The breakfast is English breakfast. It is very rich. The health hall is clean. The price is cheap. The service is very good. I recommend others to stay. The facilities are average. The price is better.
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Caroline0320
One Bedroom Superior Suite
Stayed in Sep 2024
Family
21 review
4.5/5
Great
Posted on Nov 24, 2024
The hotel is strategically located right by the Yarra River, within walking distance to the city center and Chinatown. The rooms are relatively large, fully equipped, laundry and drying are very convenient, and the breakfast is rich in variety. It is worth choosing.
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Response from Property: Thanks Caroline, we are so pleased you enjoyed your stay with us.
Guest User
Deluxe One Bedroom Apartment
Stayed in Dec 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The hotel is in a good location, but the entrance is too hidden and it's very roundabout to take a taxi
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Guest User
Deluxe One Bedroom Apartment
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 5, 2025
I spent the Chinese New Year in this hotel. The surrounding area is very prosperous, it is convenient to eat, the kitchen facilities are complete, and it is also convenient to buy things. The key service staff is very enthusiastic, the cleaning is very clean, and the washing machine and dryer are very easy to use. It is very good.
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Guest User
Three Bedroom Premium Apartment
Stayed in Dec 2024
Family
8 review
4.6/5
Great
Posted on Feb 2, 2025
The room is very good overall. The hotel is in a great location and it is very convenient to go out for dinner.
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cally5803
Superior Two Bedroom Two Bathroom King And Queen Apartment With Kitchen And Balcony
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The West Quay Hotel is in a very good location, on the south bank of the Yarra River, in a quiet area. Across the bridge is the free tram area of ​​Flinders Railway Station and Coles supermarket. The hotel suite is very suitable for a family to live together, equipped with a living room, dining room, kitchen, washing machine, dishwasher, and comes with its own laundry detergent.
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Response from Property: Thanks Cally, we appreciate the review.
Guest User
Two Bedroom Two Bathroom Premium Apartment
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The location is very good, not far from the main attractions and can be reached on foot. The hotel facilities are complete and it is very quiet at night.
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Response from Property: Than you for the great review, we are pleased you enjoyed your stay with us.
Guest User
One Bedroom Superior Suite
Stayed in Jul 2024
Business travellers
27 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Good location, Facilities: good Sanitation: good Environment: good Service: good There is a Chinese restaurant near the river!
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Response from Property: Thank you for the great review, we appreciate it.
Guest User
One Bedroom Superior Suite
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The suite is very large, with convenient transportation and easy access to the city's scenic parks (St. Paul's Cathedral, Royal Botanic Gardens, War Memorial, Graffiti Street, etc.)
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Response from Property: Thank you for the review, we are so pleased you enjoyed your stay with us.