MainStay Suites Southfield-Detroit

Daniel was very helpful when we had a check in issue. Very patient and easy to communicate with.

This hotel reminded me of a cheap motel. As soon as I went to the desk to check-in, the male clerk took forever to come to the desk

The property is disgusting. The walls are paper thin, so you can hear everything. The person above my room walked back and forth all night. The back entrance door was broken. Total lack of security. I was scared to sit on the toilet seat. I thought I would catch something if I did. There were chunks of the toilet seat missing. The whole house keeping staff needs to be fired. There was old food left in the garbage can and a used tissue on the box spring near the wall behind the bed.

The television in the room wasn’t working. It only showed one channel which was 62-3 Dave. The bed was very comfortable and the room was clean/nice except the bathroom floor had not been mopped or swept.

Nasty dirty rooms i paid for two nights and stayed for one because the rooms and bathrooms were nasty, scarey eleveator , room just has a nasty funk ouldnt get rid off really a motel with a gym and washer and dryer

The staff was great! They were nice and accommodating. The rooms were not clean. Things were falling apart in the room.

The room door was broke would not close all the way asked for another room it smelled totally horrible like dog

Online the kitchen shows that you have stuff to cook with. But get to the room and don't have anything. Then y'all don't serve breakfast. But how am I supposed to cook anything if I have nothing to cook with.

The hotel was in very poor condition. There was a strong, unpleasant smell throughout the property, and cleanliness was seriously lacking. This was not a comfortable or acceptable stay