Radisson Hotel Southfield-Detroit

I stayed at the Radisson on Telegraph over the Fourth of July weekend. I want to start by saying the staff was extremely friendly and welcoming, which I truly appreciated. Unfortunately, the room itself was disappointing. The door latch was broken, there were noticeable dents in the ceiling, and the shower door wouldn’t close all the way. The TV was mounted crooked with no way to adjust it. We requested extra towels twice but never received them, and we also asked for an iron since there wasn’t one in the room, but that request was never fulfilled either. On the positive side, the bed was comfortable, and the room was a standard size. If you’re just looking for a quick, inexpensive place to stay for a night, it may be adequate. Overall, while the staff made a great impression, the condition of the room and the lack of follow-through on basic requests left me disappointed. Personally, I wouldn’t choose to stay here again.

My room was clean and comfortable, it was nice and cool. The staff were very kind and helpful. Breakfast was great, only $10 which isn’t bad. I loved being on the 15th floor, I’m just sad that the hotel didn’t have a pool, and the ice machine on floor 15 didn’t work. One of the housekeepers had to grab ice for me, which was very kind of him. They had cable, which was ok, but I would’ve loved if I could pull up a movie on Netflix or something. Also I think they need at least one more elevator, because only one elevator gets you to floor 2 for the gym and that’s kinda silly. Lastly parking was difficult, but I got lucky, lol. Otherwise the stay was really nice. I’d still come back for another stay.

Only thing that was missing was pool and outdoor seating… some rooms needed upgrading they had scuffed up furniture and one had a dirty bed skirt however overall it was a good experience loved Salt& Ko

The front desk staff was professional. As far as the room goes there were some problems. The shower door did not close. There were dents in the ceiling. The top latch was broken off. The TV was crook. The AC in the room was not consistent. Did not know if the room was going to be hot or cold. We asked twice for extra towels and never received them. We also asked for an iron as there wasn’t one in the room and we never received it. I had to leave to go get one. The parking lot filled up fast so I had to park in the additional parking lot in the back which had no lights that is dangerous. I would stay again, only if I didn’t have any other options.

Management was unavailable during the checkout process. My Mother’s jewelry had been stolen out of her room, and we wanted to check out early. We waited for three hours for a manager to approve our early checkout, but we were never assisted in recovering the jewelry. We had to call the police ourselves to get someone to cooperate with our complaint. The were no managers on duty that morning. I do not suggest this hotel…

The peephole was missing from the door so there was a hole inside the door. The shower was not clean. The overall room/property isn’t maintained well. Very dingy/old unsanitary conditions.

Building is very old and needs much needed updates. Went down to the 3rd floor for ice and the machine didn’t work and was very nasty. Only one elevator was working and there were so many people trying to use it.

Threw a huge event and stayed the night ! Professionals all the way through. The extended check out was awesome too. Lord knows I needed a few extra hours !

The room I was assigned had bugs in the bed had to be assigned another room…I would not stay there ever again