Hotel, Waterfront, Promenade, Southport, PR9 0DZ, United KingdomView Hotel Details
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Guest Reviews of Waterfront Southport Hotel
9.2/10
Great
98 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.9
Service9.2
Cleanliness9.3
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All reviews(98)
Positive reviews(96)
Reviews with photos/video(14)
Awesome rooms(30)
Great service(23)
Great location(23)
Clean and tidy(20)
Delicious breakfast(17)
Awesome stay(16)
Comfortable bed(7)
Negative reviews(2)
CH Gina
Double Room
Stayed in Jun 2025
Family
13 review
8.0/10
Very Good
Posted on Aug 2, 2025
The room is ok but little bit dark , breakfast is good and the carpark is free for overnight stayed
Alibobs
Two Double Room
Stayed in Oct 2025
Family
2 review
9.0/10
Great
Posted on Nov 10, 2025
Really nice modern hotel, situated in a great place. Got a large double that over looked the lake which was a really nice room. Comfortable bed and the bathroom was very nice. Plenty storage space as well. Had breakfast which was good with plenty of choice. Got a good deal too on Trip.
Guest User
Superior Double Room
Stayed in Sep 2025
Couple
3 review
8.5/10
Very Good
Posted on Oct 21, 2025
Furniture is dated, and the black counter tops in the bedrooms collect dust and looks awful. Bed was very comfy, clean sheets etc
Guest User
Superior Double Room
Stayed in Sep 2025
Couple
12 review
10/10
Outstanding
Posted on Oct 7, 2025
We checked in really late/early hours in the morning, and had a problem with payment, which the bloke on reception was not sure how to resolve it as he did not usually handle payments etc, however, it was instantly resolved by the amazing receptionist who couldn’t have been any more apologetic. Room was very clean and tidy. Bed was very comfortable. The superior rooms all seem to be slightly different, but are all nice
Guest User
Two Double Room
Stayed in Jun 2025
Couple
1 review
7.5/10
Posted on Jul 13, 2025
The hotel and location were good .
LoveTravelToPlaces
Two Double Room
Stayed in Jul 2025
Family
1 review
8.0/10
Very Good
Posted on Aug 26, 2025
Love the location as it is near everything at Stockport. The air con didn’t work very well, with the hot weather the staff gave us a fan instead as solution.
Guest User
Two Double Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 23, 2025
Lovely place to visit, central to everything. We requested a room overlooking the lake which we got, and the room was very quiet. No noise for above thankfully. Only downside was the window wouldn’t open and the pillow were too soft (I sound like Goldilocks!). Brekki was lovely, lots of choice. Would defo come again (that was our 2nd visit).
Guest User
Double Room
Stayed in Apr 2025
Travelling with friends
4 review
8.0/10
Very Good
Posted on May 27, 2025
Hotel great parking expensive at £15 a day though best find alternative parking plenty around hotel
GingerNutz
Double Room
Stayed in Apr 2025
Couple
14 review
9.5/10
Amazing
Posted on May 7, 2025
A modern hotel, overlooking the sea, within walking distance of Southport's main attractions. The bedroom was clean, comfortable and well equipped and it was serviced daily, which is not always the case these days. Lots of choice for breakfast. We opted for the set dinner, which was fairly limited but sufficient for one night.
Guest User
Double Room
Stayed in Mar 2025
Other
1 review
9.5/10
Amazing
Posted on Apr 13, 2025
We had a two day stay after we got married because our hoonymoon isn’t till12yh we had to have wedding in April do my grandkids were off school at the time the hotel was clean food good but rooms basic
Guest User
Double Room
Stayed in Mar 2025
Couple
2 review
9.0/10
Great
Posted on Apr 3, 2025
The hotel is lovely and clean, great location the rooms are spacious clean and great views the staff can’t do enough for you . Breakfast was lovely too well worth a visit .
Guest User
Double Room
Stayed in Feb 2025
Couple
2 review
8.0/10
Very Good
Posted on Mar 24, 2025
Very happy with hotel , service good ,breakfast excellent, only little request is that the bar provide bottled tonic and fruit ,makes a difference, would always recommend a stay
Johnsh55
Double Room
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Feb 3, 2025
Stayed here a few times and are always very satisfied by the cleanliness and presentation of the facilities. The staff are always welcoming and helpful and the choice plus quality of the breakfast is excellent.
Anonymous User
Double Room
Stayed in Dec 2024
Couple
1 review
9.0/10
Great
Posted on Jan 26, 2025
The hotel is in a great central location and is lovely. It was clean and really quiet despite there being many other hotel guests. The bed was so comfy. We did report an issue with the kettle to reception in the early evening and the receptionist (I think her name was Sue) did not seem interested and did not rectlfy the problem due to them having a function to deal with. This was not really acceptable and the only thing that let down our stay. All the other staff were excellent. Breakfast was fresh and delicious too.
Peter@2024
Double Room
Stayed in Dec 2024
Couple
55 review
10/10
Outstanding
Posted on Feb 10, 2025
Staff where very friendly and helpful, breakfast here was continental breakfast and had a nice choice so I enjoyed my breakfast, other foods in local are has a really good variety and hotel was in a good place for site seeing and walks around Southport