Best Innsbruck Spa Hotels

We booked a Panorama Deluxe room for 3 nights, checking in on Sept. 20th. The property is centrally located along the train station and features a parking directly connected by elevator. The “piece de resistance” of this tall building is clearly its stunning view on the town and surrounding mountains. We were lodged in room 1104 on the 11.th floor which is the top floor featuring rooms, as the 12th accommodates the lounge/restaurant where breakfast is also served. Curiously, the hotel doesn’t have a lobby in a traditional sense: the concierge & cashier counter can be found in a small separate office on the basement and the elevators to the rooms are located in a small hall, across a glass door, which opens directly on Brunecker Street. Access security to the floors being managed by room key-card, you can enter/exit the property and the parking with no contact to any staff at all. Our room was a corner one, rather large, beautifully architected and nicely furnished in a contemporary metropolitan style. From virtually any point of the room (bathroom included) it was possible to spot some additional detail of the stunning panorama. The room was comfortable and quiet (in spite of the near busy train station), breakfast was good and we definitively had a very good time here in Innsbruck.

The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m

Well located in the old town. A 10 minute walk from the main train station. Reasonably priced. Close to many restaurants and interesting sites. Luggage storage available. We did not have breakfast there. Darius, at the front desk, was superb. Very helpful, offering suggestions about hikes, bike trips and sites. He is dedicated to customers. I hope the hotel realizes his value. The room was older but adequate. The doors in the shower didn't close so there was some water on the floor. No AC but that is typical of many hotels in Austria and Germany and they provided a fan. Free eBikes were great. The paths along the river, on both sides, offered great views and enabled us to ride for hours. I would definitely stay there again.

Comfortable rooms, great service and good facilities. The bar, pool area and reception all are lovely. Just round the corner to the old town and shopping, restaurants very close by. You can walk to the funicular station for Nordkette. I was very impressed with the excellent service at reception and the bar

If the dulcet tones of ”YMCA” by the Village People thumping in your room is the thing that sends you off to slumberland, then the Austria Trend Innsbruck is the place for you! We noticed the raging wedding party upon our arrival just before midnight, and asked about the noise. The person at the desk assured us we would not hear it in our room. So off we went to room 411 where the sound was loud enough that I could identify the song (”Footloose”). After complaining at the front desk, and being assured they would instruct the DJ to turn down the volume, a few additional minutes made it clear we would not be able to sleep. In the end, they moved us to room 325 on the other side of the building, where we could only barely hear the ongoing matrimonial bacchanalia. The question is, why weren't we put in that much more silent location from the start? Instead, we were forced to repack our things, trundle down to another floor, and lose (in total) 45 minutes of sleep when we had a very early start the next day. I hope the management will consider guests like us the next time there is a wedding party in their lobby and place them in a room where one is actually able to sleep.

We originally had our main hotel stay booked in Hintertux. We were paying a lot for the hotel and after considering our long journey from Australia, we figured it may make sense to stay close to the airport at Innsbruck for our first day to get some sleep and continue our journey to Hintertux the next morning. We saved quite a bit of money making this decision and made a great choice! We walked to Penz West from the airport with four suitcases and four back packs. It was five minutes on foot and that was in thick snow! The room was way beyond our expectations for a hotel so close to the airport. It was very spacious, beautifully decorated and included breakfast that was simply magnificent. The hotel also had a wellness area including sauna, steam room, cold plunge shower and a gym. The price was extremely reasonable given all it had to offer us. The staff were very helpful and gave us some local tips about the town of Innsbruck (beautiful Christmas markets) and some mountain trips. We were too tired to do the mountain trips but enjoyed Innsbruck. We could easily have spent more time in this beautiful place and would not hesitate to book Penz West again if we are travelling this route. Mr 11 and 12 year old loved this place!

We had even to the Innsbruck hotel 3 years ago when major works were being carried out at the hotel .After recently going back to the hotel I have found it has become better .Our room was perfect breakfast was perfect and the staff very helpful nothing was to much for them .The bar teams were very good and would always serve bar snacks.The reception team were brilliant.They gave us advice ro the places we might like to visit.I will be recommending to all my friends and family .Summery. Very high quality at an affordable price

From start to finish this hotel was excellent. The check in prior to arrival saved loads of time. The reception staff were extremely friendly and helpful during our whole visit. The room was lovely and roomy enough for 2 people. The bathroom was spotless. The shower was great with a choice of shower heads. Tea and coffee making equipment was available. The safe was FOC. Beds were made daily and the room was kept very clean. We needed a hairdryer and this was brought to us immediately. The only thing I could say about the room was it was a bit hot and with the window open was a bit noisy as it backed on to the main road - but we didn’t find it too much of a problem. The hotel supplied complimentary team passes for the duration of our stay which was great as the tram stop was just outside the hotel. Although we didn’t use the spa area this looked fab and was very new, clean and the views were to die for. The breakfasts were lovely with loads to choose from. Omelettes, eggs and other hot food was cooked fresh. If I went to Innsbruck again I would definitely stay in this hotel.

The hotel is situated in a residential area on the outskirts of Innsbruck, but a bus stop just outside the hotel and a 15 minutes ride into town makes this a convenient hotel for tourists. The room and sanitary facilities were OK, but we missed not having a fridge or a coffee maker/kettle in the room. The breakfast buffet was sufficient, but not very exciting. Dinner, however, was very good: I tried the local black sausage as main course (at the proprietor's recommendation), and his suggestion of a local red wine was on the spot! Nevertheless, I must conclude that the room price was higher than any of the other hotels we stayed at in Austria, and we did not feel we were getting the proper value for our money.

Above the expectations very clean and beautiful view friendly staff and everything was perfect near the station and the best breakfast 👌 in love with that view from window very satisfied