Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 14, 2020
tanbi80We booked a small cabin for 8 people, and the hotel includes 3 time meals in the lobby. In the morning it is breakfast, and other times are snacks and tea. You cannot drive your own car inside the hotel. There is a hotel car pick-up and drop-off service. All hotel areas and Ole are available. It is very close to the Wangzi Ski Resort. Walk for 5 minutes. Ole can also walk over, just a few minutes. It is very big and there are many restaurants inside. But there is a limit to what can be packaged.
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Price per night from:HK$6,603
Posted on Nov 20, 2025|Courtyard Deluxe Twin Room with Balcony
LuguokankanreThe room terrace during the autumn foliage season is truly dreamlike, beautiful in different ways both at night and during the day! It's worth coming just for the terrace and garden alone!
A special highlight was leaving a note on Trip.com hoping for a room on the second floor. I didn't have high hopes it would be seen, but they actually arranged it!
The service attitude is excellent. After arriving at Karuizawa Station, you can call the hotel to pick you up, and they're very quick, arriving in about 5 minutes.
The only minor drawback is that there was a noticeable humming sound in the room, whether it was the heater or some other machine running. It was loud enough that I could still hear it even with earplugs in. I tried turning off all the appliances I could find in the room, but it was still there. At the time, I thought maybe I was just too sensitive to noise, but there was no such sound at the other hotel I stayed at the next day.
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Price per night from:HK$2,509
Posted on May 4, 2026|Deluxe Garden Twin Room
Guest UserThe hotel facilities were fantastic, I absolutely loved them. However, after dragging my luggage to the train station, I spent a long time looking for the hotel shuttle because the instructions didn't clearly state which exit to use. I had to ask many people before I found out the shuttle was at a different exit. Then, when I finally saw the hotel shuttle driver, he didn't stop and just waved for us to wait further away, which was really confusing. I suggest the hotel clearly specify which exit at the station is convenient for boarding the shuttle.
The hotel staff were excellent, very polite and patient, and could assist in English, which was great.
The location is on the edge of a forest, and the surroundings are beautiful. The only downside is that if you go out for dinner and don't use the shuttle to the train station, you have to walk quite a distance, which is a bit inconvenient.
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Price per night from:HK$1,419
Posted on Jun 25, 2026
Guest UserHighly recommended! The hotel offers a shuttle service, and the surrounding area is very pleasant. Both breakfast and dinner are exceptional and unique. I hope to have the chance to visit again in the future. The rooms are spacious and comfortable, all with wooden structures that give a very calming feel.
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Price per night from:HK$1,699