Best Ashland Spa Hotels

Lovely spot just outside Ashland downtown proper (not walking distance) with gardens and a salt water pool. Rooms are well accented, with lots of closet space and good TV, and water pressure. Nice touch with cookies and scones for afternoon tea. One can take a mineral bath in the room, and indeed all the water (showers and taps) have a mineral taste (and mild smell). Bottled water is provided. Breakfast was fairly routine but nice. Plenty of parking available.

We had a nice stay at this unique hotel. It's a historic building that's been remodeled and has a lot of character. Our room was compact, but still had plenty of room for the two of us and the bed was very comfortable. The bathroom features a very deep tub and a rain showerhead that was nice. The front desk staff were friendly at check-in and check-out and made sure we knew where the vending machines were located (outside of the building) as well as the water bottle refiller. We were a little disappointed in the breakfast - it was a continental breakfast, but would have liked to see some fresh fruit, muffins, etc... Shopping and restaurants are all in walking distance and parking is free in the back of the building and is gated - you open with your door key.

The hotel itself seemed nice and had we reserved a typical room it probably would have been satisfactory but we reserved the Manhattan Suite which was clean and lovely but didn’t have the functionality that we had upgraded for. That being a separate living area from the bedroom and a bar/kitchenette. We had to buy a corkscrew to open a bottle of wine and then there were no wine glasses among the bar glasses. Given that there are vineyards all over the area it seems that wine glasses and a corkscrew would be the most basic of items to have on hand. There is a kitchenette and a dining room table but no other kitchen or bar ware were provided. The whirlpool tub and shower were wonderful and very relaxing. The bedroom doors were glass and offered no privacy. If one person wanted to nap the only way to darken the room was to close the living room curtains. So the person not napping would still be left in the dark. That is one reason why booking a suite with a separate room is worth spending the money. The dresser is not in the bedroom, it’s is near the main door on the other side of the suite. So half our clothes were in the closet and the other half across the suite in the dresser. The suite is decorated well and decor, not functionality seemed to be the priority. Breakfast was subpar. The biscuits and potatoes were hard and dry and the a portion of the grapes were rotten each day. There were Quaker oatmeal packets. And on the day they served bacon it was gone an hour before breakfast ended. We are unlikely to stay here again.

During check-in, I asked what time would the continental breakfast service begin. I was told that due to Covid, the breakfast would be basically a takeaway bag. I verified with the hotel prior to booking that a true US Continental breakfast would be included and was told yes. Upon getting to the room I did my usual room inspection for cleanliness and prior damage. I noticed hair on the top of the white duvet cover of the comforter. I pulled the comforter back and found several various lengths of hair. Disgusting. I called the check-in desk about this and requested another comforter. She immediately brought a new comforter without a duvet cover. The hairy duvet and comforter were given to her. She apologized although it was not her job to clean the rooms. So we check out and hit the road. About 20 minutes into our drive, the Front desk lady rang my phone asking, ”Did you by chance take the duvet cover from your room?” Shocked by the accusation but more so by how fast it took them to get into the room and perform an inventory of its contents, accuse us of theft and call us. This was a first and for IHG, of which I am a member, put its name on this property.