Autograph Collection Hotels in Spokane

I was in town to visit family and had a nice safe haven at the Hotel Ruby! The staff was exceptionally kind, the room was clean and cute and the rates were really good. The location was great, I enjoyed getting up in the morning and going for a nice walk to grab coffee. A really good home base!

With a stay at Tiki Lodge in Spokane (Downtown Spokane), you'll be within a 15-minute walk of Knitting Factory and Bing Crosby Theater. This motel is 0.7 mi (1.1 km) from Northwest Museum of Arts & Culture and 0.9 mi (1.4 km) from Riverfront Park.This motel has 2 floors in 1 building and offers designated smoking areas.You can enjoy a meal at the restaurant serving the guests of Tiki Lodge, or stop in at the grocery/convenience store.Featured amenities include express check-out, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.Make yourself at home in one of the 50 guestrooms. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include a turndown service and blackout drapes/curtains, as well as phones with free local calls.

They paid to remove my review from here as well. This hotel is a den for illicit activity. We went during very strict restrictions as we were moving from one town to a next. The internet claimed it is a quaint inn, but in reality, unmasked people came up to us and tried to see what we had in our moving truck. The room was filthy, the walls, paper-thin. The whole building smelled like smoke, and they did not issue us a refund even though it clearly is not what was advertised to us. This is not a safe neighbourhood, this is not a safe property, and when I went to get something from my car, there was a man with sunglasses staring at me, with his window rolled down, and he would not stop. This is a den for illicit activity, they were not compliant with COVID rules when the pandemic was at its peak. This is before vaccines were even available. We were literally afraid for our lives. Again, I could not leave a review on the site where I booked with them because they cancelled my booking, but still refused to give me a refund. So, they probably filled the room with somebody who was too desperate to know any better. Opportunistic, bad hygiene, certainly violating many laws and regulations. Please please please shut this place down.

Great breakfast, great pool. Location leaves something to be desired as it's on the far north of town, which seems to be more hit and miss in terms of safe/not safe. I came with my family and we enjoyed the room, pool, and breakfast.

The gentleman at the front desk was so helpful. He was from New Mexico and ver friendly. The bed is one of the best I’ve ever slept on! Maybe it was just our room but it was awesome. The room was very clean and the toiletries were a step up from Holiday Inn Express. The breakfast began early which was helpful to us. It was a great breakfast. Nice place.

We had reservations made through the hotel's website, but when we got there to check in at 3:30, we were told that our room wasn't ready. The staff member took my ID and credit card, looked me up, and then literally started yelling at me that there wasn't a room ready yet because they had been full the night before and were understaffed and unable to clean all the rooms in a timely manner. We did not understand why she was yelling at us, but when we asked when they would have a room for us she told us very angrily to come back in an hour. We returned at 5pm (check-in is supposed to be at 3) and had a very similar experience with a different staff member, who also got very belligerent with us and denied us a room after we stood in line and watched several others get their rooms. It was after 6pm when they finally gave us a room, and only because we did the online precheck in the hopes that it would secure us the next open room. It's unclear why the staff wouldn't do that for us (we had asked at 5:00 and got yelled at more), or at least explain to us that we needed to do online check-in if we wanted to get a room before 8pm that night. They were incredibly rude to us multiple times and treated us like we'd done something wrong even though it was absolutely their fault. We feel pretty strongly that if you can't staff your hotel it's probable that you are not paying your staff enough to attract workers. And either way, if you can't clean all your rooms, DON'T RENT THEM OUT. This problem should be the HOTEL”S problem, not the guests'. And no matter what, your staff should be trained to be apologetic when they can't do their job, not belligerent. Worst hotel experience I've ever had. After all that, the rooms were nothing special and the hotel was very noisy and difficult to sleep in because you hear every little footstep above you or door open and close in the hall.