Best Hotels near Christopher & Banks, Spokane

Great location, nicely appointed rooms and delicious food that is far from the standard Marriott fare! Appreciate the friendly staff and being in a true location of hospitality. Thank you for bringing back valet! Highly recommend the cream pancakes!

Qualifier: Lifetime nights in Marriott properties 453, status Titanium, number of stays at this property dozens. Check in: Put us directly across from elevator - Fail We mobile checked in (never again) was not offered $10 F/B credit upon check in Was made to feel since we mobile checked in we didn't need hard keys (I have two kids that need hard keys) Generally put off as a bother Was recognized as Titanium but told that parking was complimentary because of that (it's not, it's free for everyone) Stay: Food line was extremely long in cafe one morning, the other was ok, food service was great by two of the three employees one was an order taker should be at a fast food restaurant This property used to be nice, but it's location adjacent to division means loud cars at all hours (that's a Washington state problem by not inspecting cars anymore) No housekeeping except upon request 3 pillows per queen instead of 4 no extra blankets Homeless people spotted twice in two days in the lobby Trail users park their cars during the day in prime spots, parking not enforced Premium internet is 20 down 20 up mediocre Moved rooms to avoid the elevator, again treated as we were asking for the world Poor water pressure 3 towels per room should be twice that especially with no housekeeping No bars of soap in Marriott's anymore (liquid body wash only) Upon checkout, when I asked to be granted my F/B credit, I was argued with and told I should have asked upon check in..... WHY? What possible reason could you give me, none. IS that noted in T&C's? If I was recognized as Titanium at check-in, the burden is on YOU, not the guest. Good: Provided free toothbrushes to the kids who forgot, food was cooked well Summary: Downtown Spokane is past it's prime with traffic, violence, homelessness, and now what used to be a terrific location and hospitable property is now just loud and dangerous, pinching pennies and forgetting why they are in the hospitality industry. Recommendation: SpringHill Suites by the airport is much better. Owner: Marriott International (corp owned?)

It's an older hotel, the bed is too soft, the hand soap and shower gel were out and not replenished when I checked in, the service is so-so.

The gentleman at the front desk was so helpful. He was from New Mexico and ver friendly. The bed is one of the best I’ve ever slept on! Maybe it was just our room but it was awesome. The room was very clean and the toiletries were a step up from Holiday Inn Express. The breakfast began early which was helpful to us. It was a great breakfast. Nice place.

4 people, 2 nights in 2 rooms. This is an excellent, well rounded place to stay. Check in went quick and front desk was very friendly and professional. The room very adequate and very clean and tidy (I'm a little picky about cleanliness in general). No need to bring shampoo, conditioner or body gel. There are huge dispensers of each in the showers-I will remember next time so I don't need to bring those. Also lotion & bar soaps provided. Their eye to details were great - even down to providing 2 pillows per person with them labeled on the pillowcase SOFT or FIRM! Love it no guessing or just providing all medium pillows. I like firm, hubs likes soft :) This was EWU move in weekend & the occupancy was a little crazy so a couple little things showed up in the lacking dept...the maids didn't take away & replace dirty towels or take away misc breakfast dishes/garbage. And when I went to pick up breakfast (which was great by the way) I was the 9th group to pick up & nothing was ready-it took quite a bit of time to get it. Glad I wasn't on a tight time frame that morning. Second morning we skipped breakfast because of the wait time etc. Can't eat cold eggs 2 mornings in a row. Every interaction night and day with the front desk they were extremely friendly, helpful and multitasking like crazy-and got everything right, including helping me charge waters to my room through the side window while he had a line waiting-a nice gentleman on duty 9/18/20 8pm. Thank you for such great service during an incredibly busy time for you.

Pleasant room condition and spacious space are ideal for family travel. It was a place. In particular, it was good that the space was large enough to not interfere with movement even if the family's 4 personal suitcases and various luggage were spread out.

Repeat visit to this facility. Price was great as was the facility.