Steam Plant Hotel

Great location and the service by the front desk was exceptional

The room smelled like urine. The shower leaked. The bed was very uncomfortable. One of the staff lied. The lower level parking is a nightmare. The AC rattled the entire time it was on. The hotel is right next to the train tracks, which runs constantly. A cashless hotel with coin operated laundry.

Tv in room did not work. Had to follow up with staff twice to get things resolved. The biggest issue however is the proximity to the train tracks which is not directly disclosed anywhere in the description of this place. They do however have ear plugs in the room waiting for you

Nice spot, fairly clean for downtown, convenient parking staff was great. Room had a smell that was hard to get over including what looked like vomit splatter on the wall.

The check in was very professional and my room request was taken care of with no issue. Parking was super easy even on a very busy weekend. This is super close to everything I needed and more. The breakfast was excellent and the workout facility amazing!

The front desk staff was very helpful taking care of a parking ticket I shouldn't have received and allowed 12pm checkout for free. It was nice that 2pm was also an option for a small fee.

Me and my girlfriend had stayed at this location for Bloomsday and the staff was absolutely the best. They were very kind and helpful and very clear in the instructions. Parking was great and the surrounding locations made it very easy to find a place to have a meal. The room was also very affordable and the only issue I had was I felt like the water pressure could be a little better in the shower, but besides that it was perfect.

Check in was extremely simple, rooms had all the basics you'd expect. broken body wash dispenser and the housecleaning was not as frequent as hoped. Best perk was the free breakfast at a nearby restaurant.

Room smelled like diapers and old people. Opened the door every time we walk in it smelled awful. It was clean but had just a weird smell to it. I’ve stayed here many times and was not impressed. Staff is friendly and cool and everything was great just the weird smell got to me.