Ramada Hotels in Spokane

I have reported this incident to the hotel many times with no attempts at resolution including to the front desk twice, four times to corporate, and posts on Facebook and Twitter with 80 shares. Clearly they want to ignore this and are not willing to address the danger faced by women staying at this hotel. Beware if you care about your safety! ***TRIGGER WARNING*** On Saturday March 13, 2022 at around 2:30am, a male staff member named Alex working at the Ramada Inn Downtown Spokane used the universal room key to enter my hotel room. I was asleep and was startled awake by the sound of him at the foot of my bed. I saw his shadow looming over me and I started screaming and yelled, ”Who is that? Get out of my room.” He yelled back, ”No one's supposed to be in this room.” He went back to the doorway and held the door open while he yelled at me and demanded that I leave. He said the room wasn't paid for and that I needed to leave immediately, in the middle of the night. I was shocked at the abruptness of his demands and explained that I had arranged with the front desk earlier that day to extend my stay for a second night. In fact, my assistant and I had talked three times to the front desk about extending my stay after the rest of our group left. He rudely replied that I hadn't completed the paperwork and thus had no right to be here. He again demanded that I leave and that he would collect my things. He said the rest of the ”refugee group” left earlier and that I was no longer welcome. He blamed me for this situation because I failed to sign paperwork despite being told twice by Katie at the front desk that I could take care of this later. I felt unsafe after he had been in my room so I handed him our nonprofit's credit card and said the card should already be on file but just run it again. He refused the card and said that was not an option. He seemed to determined to see me leave but then took a deep breath and said, ”I will let you stay the rest of the night” if I came downstairs now to sign paperwork and process the payment - as if he were doing me a favor by not throwing me out of the hotel. I didn't really want to leave my room at this point but I finished getting dressed and followed downstairs to finalize the transaction. When I arrived at the front desk, he was looking at the computer file and it seemed to me that he finally noticed something that indicated my story was accurate because his tone finally softened. He said, ”since there seems to have been a misunderstanding on both sides, I'm giving you 50% off for now.” First, there was no misunderstanding on my side and second, there was no apology. I requested contact information for his manager to report the intrusion and he refused, saying I could talk to them in person in the morning. At this point, I was just eager to get back to my room and signed the credit card transaction. I tried to get back to sleep but that was pointless. I was completely rattled by awakening

Good location, right next to the airport. Breakfast is Western-style bread, milk, oatmeal, and fruits, which are relatively simple and appetizing. There is parking, free of charge.