Paola G
October 2, 2023
It is the second (and last) year that I have stayed at the best western Acqua Novella because I participate in the swimtheisland competitions and this hotel has a strategic position, being above the competition field and having a very convenient lift to reach it. We booked a superior room, 200 euros per night, nice large room with terrace, a nice sea view, so so far everything is ok. Parking, which is essential in Liguria, is excluded from the price and costs 16 euros per night. first I find that when you book a room in a 4 star hotel you get parking included and above all you don't expect 16 euros per day. Check out is at 10.00, a little early, we ask to stay until 1pm because we had the race at ten. We were aware of possibly having to pay a supplement, and we were fine with it, but they ask us for 50% of the cost of the room, 100.00 euros. in our opinion a little too much. two friends of ours, after check out, ask to leave the car in the car park, and are told NO, that after check out they have to marry her or pay the whole day, another 16.00 euros. This is why, despite it being a nice facility, in a nice location, next year I will go elsewhere.
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