Guest User
May 20, 2024
There is no toilet, no bathroom, only a small faucet.
We arrived at 10 pm, and as they said on the phone before, we took the key and followed the instructions to find our room. But it took a lot of effort and the help of other guests to find the room. My son was very dissatisfied and decided to cancel the reservation for the next day that night, and booked a hotel with a similar price but close to 5 stars.
I went to Ctrip to seek my rights, but in the end the store only refunded half, Ctrip compensated one-fourth, and I lost one-fourth. During this period, Ctrip made four or five overseas calls, and only considered Ctrip, so I gave up. Otherwise, I will never stop with you. It's too outrageous.
I packed my luggage and left at 8 o'clock the next day, and I didn't see anyone.
Don't stay in this hotel.
****!
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