"Great, clean, safe, and affordable option in Spring. I highly recommend this business and the friendly staff!"

"it is good hotel in Woodlands area, my first choice but price fluctuates too much on Mondays"

"good good good good"

"Hygienic: clean and tidy Service: Warm and thoughtful Environment: Quiet and elegant Facilities: very new and complete"

"The floor was soaking wet from the air conditioning. Refrigerator didn’t work moved to a new room the air conditioner leaked water on the floor and that room as well. Management only wanted to give me 10% off the original price I like that value me as a customer and they made a lot of excuses, for the reason why the hotel was having issues they say all the builders been here for 10 years so that’s why we have all these issues to me personally I feel like management because no matter how long you had an establishment you should have the proper people in place in order for your establishment to unsuccessfully"

"The location is convenient, with a large parking lot that's easy for even large vehicles. It's right next to a highway, making it convenient to get to the airport or other places. The counter is advertised as 24-hour online, but when I arrived around midnight, there was no one there. I waited about 5 minutes before someone came out to help with check-in. Breakfast is included in the room rate, but you'll be asked to order drinks from the bartenders (you can't get hot drinks like coffee yourself), and then you'll be asked to sign a bill and tip (drinks are free, but the bartenders will very enthusiastically ask what you'd like to drink, creating a slight pressure to tip). I understand this is part of American tipping culture, but having to tip every day for breakfast feels a bit uncomfortable. It would be more comfortable to go to a breakfast buffet where you can pour your own drinks and coffee. Other than that, it's good."

"We stayed here for almost a month and really liked the location and the fact that they provide shuttle service to get around. The rooms were big, spacious, and equipped with all necessary amenities, including a kitchen, so we could cook and enjoy our meals. We did! However, there are a few areas that could be improved: 1. Increase accountability among staff and guests when using amenities. For instance, we arrived from the airport with a lot of luggage, and there were no luggage carts available; all three were missing. One was even lying on the third floor, unused. Since our room was on the third floor, I noticed this. 2. Guests who stay longer prefer their linens to be changed regularly for hygiene reasons. The staff should have a schedule for changing linens without needing a reminder from guests. 3. From a hygiene perspective, the room service staff cleans the kitchen, then the washroom, and finally fixes the bed. The issue is that they don’t wash their hands after cleaning the washroom and then fix the bed with the same unclean hands, even while wearing gloves. Perhaps they could spend a few seconds cleaning their hands. 4. Lastly, as a suggestion, they could add small Nutella packets along with peanut butter and jams. Some people might prefer Nutella over jams or peanut butter. Overall, I really enjoyed my stay."

"Room facilities are average"

"They wouldn’t let me cancel a booking made in error within an hour after making it"