Best Western Plus MidAmerica Hotel

"I had a horrible experiencing never cleaned up the hotel room for the entire stay. I had to go to the front desk multiple times and ask for towels and for a maid to come in there and remove bedsheets, trash, cans, etc. was only offered an additional room in night stay in no reimbursement. I was completely dissatisfied."

Welcome Suites-O'Fallon

Drury Inn & Suites St. Louis Fairview Heights

"They did not clean room or chg sheets after 1st night."

Drury Inn & Suites St. Louis/O'Fallon, IL

Hampton Inn by Hilton O'Fallon

Best Western St. Louis Fairview Heights

"This Hilton is an utter disappointment, barely deserving the name. It feels more like a run-down Motel 6 or a Super 8 than a reputable Hilton property. I stayed here for three days with a large group of friends, and it was one of the worst hotel experiences I’ve ever had. First, the rooms were appallingly dirty. The sheets had noticeable stains, which I reluctantly ignored, hoping it was an isolated issue. Unfortunately, it was just the beginning. One of my friends had a room with a bathtub that wouldn’t drain, leaving them to shower in ankle-deep water. When we reported the issue, the hotel staff nonchalantly informed us that they couldn’t switch the room and didn’t have any maintenance staff available until after our stay ended. The disregard for guest comfort and hygiene was shocking. Another friend’s room reeked of cigarette smoke, despite the supposed non-smoking policy. It was as if the rooms hadn’t been properly cleaned or aired out in weeks. The lack of basic services was just as frustrating. There was zero room service, none. I had to reuse the same towel for three days because housekeeping didn’t bother to provide fresh ones. The beds weren’t made even once during our stay. It felt like we were staying in a neglected, budget roadside motel rather than a hotel that’s part of a renowned global chain. Honestly, I’m baffled as to how Hilton allows this location to tarnish its brand name. The standards here are so low that I wouldn’t recommend this place to anyone, even in an emergency. Save your money and go elsewhere, where at least the basics of cleanliness and customer service are respected."

Quality Inn & Suites Near St Louis and I-255

"I came here on a business trip. The room smelled mouldy and could not be ventilated. We stayed for 4 days, but the staff only changed the towels. In the end, the quilts were separated, and no one laid the bed. I saw that the inner cover of the quilt was very dirty! It is covered with stains and unknown yellow residue."

Fairfield Inn & Suites O’Fallon, IL

Radisson Hotel Fairview Heights - St Louis

"Room service is available"