Best Hotels in St. Matthews, United States

With a stay at Hampton Inn & Suites Knightdale Raleigh, you'll be centrally located in Raleigh, within a 15-minute drive of North Hills Shopping Center and Coastal Credit Union Music Park at Walnut Creek. This hotel is 10.1 mi (16.3 km) from North Carolina State University and 8.9 mi (14.2 km) from Raleigh Convention Center.Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.A complimentary buffet breakfast is served daily from 6 AM to 10 AM.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Raleigh? This hotel has 1008 square feet (94 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 110 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include microwaves and sofa beds, as well as phones with free local calls.

Located in Wake Forest, TRU BY Hilton Wake Forest Raleigh North is within a 5-minute drive of Southeastern Baptist Theological Seminary and E. Carroll Joyner Park. This hotel is 16.6 mi (26.8 km) from Crabtree Valley Mall and 13 mi (20.9 km) from North Hills Shopping Center.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center.Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 84 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and irons/ironing boards.

not bad. Counting feeling

This hotel has the worst front desk staff. The staff were made aware ahead of time that there would be no hot water for half of the 5th floor due to construction - but they still booked the rooms. They did inform the guests. It was 9:45 pm when I tried to shower before bed and that’s when I realized the water issue. At first, the staff were dismissive of the situation and stated there was nothing they could do because maintenance was gone for the day. When I insisted that I needed a shower, I was informed that I could change rooms. This meant packing up all of my belongings and unpacking again late at night. This was not feasible, so I asked to be able to just shower in the room that they were going to move me into. After some debate, the front desk staff finally granted me permission to do this, however, they knowingly gave me a key to a dirty room. The front desk staff told me to “just ignore the beds and stuff” because housekeeping had not yet cleaned the room since the prior guests checked out. I was disgusted and had to argue for a clean room with hot water. I was treated as though I was asking for an upgrade. Additionally, upon check out I asked for a receipt which is required for business reimbursement and the front desk staff stated that the printer was broken and she would have the receipt emailed. That also didn’t happen and upon returning home from my business trip, I had to make numerous phone calls to the hotel in order to finally have someone email the receipt. I will never stay here again. There are too many newer, nicer hotels in the area than to have to deal with this place. Common courtesy and customer service goes a long way - but staff at this hotel don’t even have the basics.

Overall good experience! Our room was great, nice & clean. The restaurant located inside the hotel is super good, we ate there twice during our stay. Located right next to the highway and Crabtree valley mall. It was nice having the mall so close but very busy intersection and a bit difficult trying to get out of the parking lot at times. Also only one elevator in the hotel so be prepared to wait a bit. We tried to check in about an hour before check in along with about 4 other people and no rooms were ready yet.

I had a great time at this hotel. The only drawback was not being able to do a late checkout but it was otherwise a great place to stay.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Spent time this evening grabbing a cocktail in the Bistro. As a former Courtyard manager I pretty much knew what to expect. The thing that made the experience 5 stars was Maria Botrus. She was someone easy to talk to and hearing her passion about working in the industry and serving others was a clear, and sometimes rare thing to find in people working frontline roles. As a hotelier and a corporate HR Director for a competitor- I will undoubtedly say that if I had a hotel or corporate role in market - I would seek Maria out. Courtyard Raleigh North - make sure you pay her here worth as finding someone like this in our industry is becoming more difficult in current times.

1. Good location, although near 540, but not noisy, very quiet; 2. Convenient transportation, only ten minutes to Raleigh Historic District; 3. The surrounding supporting facilities are complete, in addition to convenient parking, there is a new commercial center supported by brands such as Macy's Department Store diagonally opposite, and there are everything for dining and bookstores; there are supermarkets and gas stations for two or three minutes by car, which is very convenient; 4. The interior decoration of the hotel is elegant and atmospheric, regardless of the lobby or the room is refreshing. Room design, furniture placement and kitchen matching are very particular; 5. The front desk service is thoughtful and warm.

I enjoyed my stay at this hotel. It was really nice, the front desk was really nice and sociable. My only thing is cleanliness. Normally I’d check a hotel bed before lying in it but I hadn’t this time. Before I left to checkout, I was looking around to make sure I had all of my belongs and I noticed that there was vomit smeared on the side of the bedding and a little bit on the wall and nightstand. It looked as if someone had started to clean it but had forgotten to get back to it. I meant to mention it to the front desk but I was in a bit of a rush to leave. Overall though, I did love my stay. It’s a very nice affordable hotel, I can tell it had been renovated.