Guest User
July 6, 2025
We recently stayed at this hotel with a full board package and had a mixed experience. First and foremost, it’s important to clarify that this is not a 5-star hotel experience—3 stars at most. While the environment was generally pleasant, several aspects did not meet expectations. One of the most frustrating parts was that almost everything came with an extra charge: Towels cost €10 per person for the stay Drinks were not included—not even water during dinner Only breakfast and lunch included soft drinks, but dinner offered no drinks at all without extra payment Children’s games and activities also required additional fees There was no music or evening entertainment, which made the hotel feel a bit lifeless in the evenings In terms of cleanliness, the room was okay, but it could have been better. We expected clean bed linens to be changed more frequently, which unfortunately didn’t happen during our stay. The rooms themselves were quite basic—not what you'd expect from a luxury resort. The food was average, with limited variety that became repetitive over the course of the stay. On a positive note, the restaurant staff were wonderful. A special thank you to Eriola, who stood out with her warm attitude, professionalism, and friendly service. She made our meals feel more enjoyable and welcoming.