Guest User
July 23, 2024
We decided to take the family for a meal, as we had been on numerous occasions it was always good food and pleasant staff. Sat down and ordered drinks, we all decided what to have. The food arrived, my great grandchild's food arrived late. The my granddaughter found a hair in her food. The waitress apologised and too the food away. Never offered another meal or a complimentary drink. Nothing , then to top it all tried to charge us for a meal she never had. Another apology and got the manager over who looked totally lost as what to do. Eventually removed her meal. I am a trained Chef , who has worked both front of house and kitchens. Thestaff need training , especially the man who seamed to be so far out of her depth. Will not be going again.