1-Star Hotels in Medina

My recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances. The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable. As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram. Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times. Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day. Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.

It was excellent and beyond, this trip is very memorable especially from the service given by Ethar and other staff, very welcoming, very sincere.

⭐⭐⭐⭐⭐ 5/5 – Amazing 7-Night Stay at Pullman Zamzam Madinah I had an amazing 7-night stay at Pullman Zamzam Madinah, and everything exceeded my expectations. The location is perfect—just a short walk to Al-Masjid an-Nabawi, making it incredibly convenient for every prayer. My room was clean, spacious, comfortable, and offered a beautiful view that made every morning and evening even more special. The staff were friendly, welcoming, and always ready to help with a smile. The housekeeping service was excellent, and the hotel facilities were well maintained throughout my stay. The breakfast buffet offered a great variety of delicious food, and the overall atmosphere of the hotel was peaceful and relaxing. Thank you, Pullman Zamzam Madinah, for making my stay so memorable. I truly enjoyed every moment of my 7 nights here, and I will definitely choose this hotel again on my next visit to Madinah. Highly recommended! ⭐⭐⭐⭐⭐

Our stay at InterContinental Madinah Dar Al Iman was absolutely wonderful from start to finish. The hotel perfectly blends luxury, comfort, and spirituality, offering everything one could wish for when visiting the Prophet’s Mosque. The location is unbeatable, just steps away from Al-Masjid An-Nabawi, with direct access to the ladies’ and men’s prayer gates, making it incredibly convenient, especially during prayer times. The rooms were spacious, beautifully maintained, and spotlessly clean, with comfortable beds, soft linens, and all the amenities expected from a top tier hotel. The view of the Prophet’s Mosque from our window was breathtaking and made every moment feel extra special. Service throughout our stay was impeccable. The staff were courteous, professional, and genuinely kind, always ready to assist with a smile. Check in and checkout were smooth, and housekeeping was attentive to every detail. The breakfast buffet was outstanding, offering a wide variety of international and Middle Eastern dishes, all fresh and delicious. The restaurant staff were warm and accommodating, making sure every guest felt welcome. Overall, InterContinental Dar Al Iman truly stands out for its prime location, world class hospitality, and serene atmosphere. It’s the ideal place for anyone visiting Madinah, whether for Umrah, Hajj, or personal reflection. We left with hearts full of gratitude and peace, and we’ll definitely stay here again on our next visit. Highly recommended! A 5-star experience in every sense!

This hotel is very suitable for those who want to stay on the green dome side, only 5 minutes walk. And the hotel is right next to saffiya museum and the new restaurants, so many good ones to choose from. The hotel is directly connected to a mall, and cheap pakistani food is also available, and lots of clothes shops. So everything is nearby. Only ladies prayer area is further away, but I didn't mind walking.

We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced.  We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage. The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery).   Everyday we stayed at the hotel, it grew on us.  The view outside was heavenly mashAla.  Remember you can open the window haha some people I imagine think they can’t.  It such an experience and you have to do it.  Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house.  Again, We had an amazing window view and could see in the direction of Uhud.  All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk.  Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all.  And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.   Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.  They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44.  It was even at par or better maybe than the Jabal Omar in Mecca we stayed at.  You absolutely cannot lose out by staying at this hotel.  If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.   The hotel executive management were world class and again treated me like a friend/family.  Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.

We had a very difficult and unexpected stay in Madinah, as I had to extend our booking several times while travelling back and forth to the hospital to care for my father. The service from the team was truly excellent. Every time we needed to extend our stay, I requested to remain in the same room so that we would not have to keep packing and moving our belongings during such a stressful time. The hotel staff did their best to make it happen for us, and that meant more than they probably realised. When my father was discharged from the hospital, they were also kind enough to offer us a more accessible room that was easier for a wheelchair. It made things much more manageable for our family. Thank you to the Front Desk team and everyone involved for being patient, understanding and accommodating throughout our stay. Your kindness made a very difficult period a little easier for us.

The hotel has a great location which is very close to the Prophet mosque, so it’s so convenient to go easily to pray for each prayer time in the mosque. The staff are so friendly and polite, the hotel is clean and also the breakfast buffet was very delicious and have different kinds of food.

The hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.

Disappointing Experience – Room Not Reserved Despite Confirmed Booking I booked two rooms, each with a king-size bed, for two couples. Before arriving, I called the hotel and informed them that I would arrive late, around 1:00 AM or possibly a little later. The hotel staff confirmed that my booking was secure and told me there was no issue with the late arrival, so I was reassured. However, when I finally arrived, I was told that my rooms had been given to other guests. I explained that I had a confirmed booking and had also called the hotel in advance to inform them of my late arrival. The staff then said the rooms were given away because I had not paid in advance. I was never asked to make an advance payment, nor was I informed that my booking would be cancelled without payment. Eventually, they provided an apartment with twin rooms instead. It had only one king-size bed, while the other room had single beds, which was not what I had originally booked. Despite this downgrade/change, I was charged the same amount as my original booking. Overall, I am not satisfied with the service or the way my reservation was handled. If the hotel could not hold the rooms without advance payment, they should have clearly informed me when I called. Giving confirmed rooms to other guests after confirming my late arrival is very disappointing and unprofessional.