3-Star Hotels in Central Okanagan

A great stay experience, the house and environment are very good, the room is very, very clean and tidy, picturesque, you can see the city and the landscape, the owner Susan is very warm and thoughtful, enjoy the hot springs privately, the breakfast is very rich and healthy.

The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.

Great location, right in the city center/next to the highway, close to supermarkets and restaurants. It's a 7-minute drive to the lakeside beach and 20 minutes to City Park. Excellent value for money, includes free parking, WiFi, and a 24-hour front desk. The rooms are new, renovated in 2024–2025, with a simple and modern design. The bedding is comfortable, and a mini-fridge and coffee maker are provided. Friendly service, with a warm front desk staff and quick check-in/check-out. It's also pet-friendly. Practical breakfast: No free breakfast, but they provide vouchers for the adjacent Ricky’s restaurant (can be exchanged for pancakes/bacon/eggs). You can upgrade your breakfast for an extra charge; I tried the BC Benny, and it was quite good. Facilities include a seasonal outdoor pool, a small gym, and a self-service laundry room. A nice little touch: They put a rubber ducky in the bathroom, which adds a fun brand personality. The downside is the motel-style layout: external corridor access means less privacy. There's only one elevator, so for lower floors, taking the stairs is recommended. Noise issue: Rooms facing the street experience noticeable noise from highway traffic. It's advisable to request a room away from Harvey Ave when checking in. There's no elevator access to the 2nd and 3rd floors, which can be challenging if you have a lot of luggage.

”An absolute gem in Kelowna! The Hyatt Place offers a perfect blend of modern comfort and exceptional service. Our room was immaculate and spacious, featuring their signature Cozy Corner sofa that made relaxing after a day of exploring so easy. The standout for us was the breakfast buffet—easily one of the best we've had at any hotel, with a fantastic variety of fresh options. We also loved the rooftop lounge for evening drinks and the clean, well-maintained indoor pool and hot tub. The staff went above and beyond to make us feel welcome. Highly recommend for anyone looking for a top-tier stay with great value!”.

We had late check-in due to our flight coming in late. The girl at the front counter was very kind and helpful. We appreciated being able to get up in the morning and have great choices for breakfast! We've stayed here before, and we'll definitely stay here again!

Hotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand. Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.

Our suite had a living room and two bedrooms, with three TVs in total. Each room had a queen-size bed and a sink, so there was no scrambling to wash your face or brush your teeth when you were in a group. It was very user-friendly. The living room also had a queen-size sofa bed, which was perfect for our three adults and two children. The living room also had a refrigerator and stove.

Really nice area close to everything very friendly people definitely will go back

The place was warm, spacious, and incredibly welcoming. We truly enjoyed our stay and appreciated the cleanliness and comfort it offered. The availability of a parking spot was a great convenience, and after a long day, we had a restful and peaceful sleep. Highly recommended!

Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well. It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.