3-Star Hotels in Chetumal

We loved service , facilities , location and staff , thanks for making our holidays the best

We stayed in the hotel for 3 nights only as a family of 2+2. Hotel contacted us in advance asking if we want sofa bed, it was very nice and in fact very handy to have as kids didn't fancy the bunk bed. The location is very good, the hotel is just by the beach. The sea was lovely but the beach was full of seaweed. Whole area was like this so not just the hotel issue. Hotel's pool was really nice. The hotel is just by the promenade full of souvenir stalls and bars/restaurants. I highly recommend pizzas at Ronny's. Apartment was nice and clean, we had a few bottles of fresh water left every day by the cleaning staff. There is aircon in each room working well. The kitchen is very basic, it lacked toaster and was short of cutlery, it would be nice to have a few more spoons. No hair dryers in the bathroom. We had a small balcony but sadly couldn't use it. It faced back of the hotel where someone was constantly burning trash. Not the fault of the hotel, just the general issue with rubbish being burned everywhere in Mexico. The breakfast was 199 mexican pesos and there is a selection of 4/5 choices. This is a really nice hotel for family stay with a medium size budget

I booked a room with my mother as we traveled to visit family. The staff was friendly and hotel was clean, but the Wi-Fi in the room was quite poor and useable.

El servicio excelente y el personal muy atento . La habitación está bien pero al hotel le hace falta un buen mantenimiento … la terraza con piscina estaba yo solo súper vistas pero el bar arriba cerrado . Está andando a diez minutos de la estación de bus y centro hay buena comida y bares en la misma calle . Pero necesitan cuidar más las instalaciones. La playa es más limpia en la zona centrica ya que en la del hotel acumula sargazo pero si caminas 5 minutos está mejor

Thank you for check-in at midnight. One thing I was worried about was that there was no hot water in the shower. It was hard to take a cold shower in the morning. Please be careful because the shower only comes out with water.