3-Star Hotels in Mazatlan

Excellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.

The hotel is located in the heart of the old town, a 30-minute drive from the airport. 5-10 minutes walk to the beach, beautiful scenery. The restaurant buffet on the first floor of the hotel is very good, Mexican style, 180 pesos / person, RMB 66 / person, service is very good! There are various restaurants around the hotel, and the building is very beautiful, completely Spanish style. Artist performances in the small square near Sunday, the standard is extremely high!

Nice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.

The pool was packed with children. The pigeons were everywhere and made it almost impossible to enjoy the food. The food was mediocre. The long was extremely clean, but the pool area was gross. Overall wouldn’t go back again:(

At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel), We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back

Although the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.

The stay was good, the room was comfortable, and we slept very good.

Hotel limpio, bonito, junto a la playa, buen servicio, agua caliente baño y camas comodas, las almohadas un poco duras, desayuno que incluyó mi reserva no fue tan bueno, es mejor comer fuera si quieres algo especial, pero para algo simple y ahorrar esta bien. Tiene alberca y spa, cerca del acuario y personal super amable y eficiente.

Very good very good

Very good location, they lack a restaurant, everything was good, very good beach