Everyone who worked at the hotel were nice and polite. The rooms were fairly clean but the fold out couch had really dirty upholstery. A good cleaning or replacement is overdue. I paid 200.00/night, which I thought was too high and received one-ply toilet paper that your fingers just torn through. Did not appreciate that at all. Tissues were a bit better but not much. Bedding was passable but pillows were pretty flat. The room itself was small. I feel that these things may sound picky but for the nightly price, I expected more. The hotel also does not do breakfast which is not reflected in the higher cost. I really liked the location which was the high point of the stay.
To begin with the front desk clerks were great and courteous. The room was clean and comfortable. The pool was closed & it was June 1st, so that was a bummer. They advertise a gourmet breakfast, to my surprise --- it wasn't even close, no cream for the coffee, one of the juice drinks were out , no yogurt, then to top it all off ----
The waffle machine was disgusting!!! Dirty, & when I asked about the lady making a waffle ahead of me about her waffle sticking to the waffle maker,the host said ” well, it's because all of the non stick coating on the waffle maker is worn off” & the hotel was supposed to be getting a new one!!! When I wiped it with a napkin - black stuff appeared on it... So needless to say NO Waffle for me Today!! The waffle maker shouldn't have even been in use! Wow. And the temperature of the sausage Links were cold to the touch!!
Very disappointed,
Louann Archer/Steven Vaughn
By far the staff at this hotel was so much more helpful and welcoming than any hotel I have ever previously stayed in. Good night staff was so friendly and willing to help answer questions. Good morning staff and breakfast stuff we're constantly checking on customers and making sure everyone had what they needed and were taken care of. Our room on the third floor was huge, spacious, included two giant Riverview windows, and was cleaner than any hotel I've stayed in previously. Lastly, I have to mention that the breakfast buffet was more delicious and larger than any breakfast buffet of other hotels. We stayed for one night, myself, my boyfriend, and my 6-year-old son. Not a single complaint and I would recommend this hotel to anyone looking to stay in the downtown Evansville area!!
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Price per night from:NZD 215
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