4-Star Hotels in Playa de las Americas

It is a nice resort for a young family. Please note it is quite away from Playa de america beach and on a steep hill. We had our room at the top of the hill, almost felt like going up 4 floors to get to the room. Limited vegetarian options in hot food. This is quite common with any other resort in Canary Islands. So be ready to compromise on it. We got 4 single beds. If you are a couple who need a double bed, this could be a problem 😉. Parking is €5 per day although hotel is far away from beaches. This is something they should provide free. No option outside to park due to steep hill. We requested to move our room lower as my wife has asthma but not much of luck.

Останавливаемся в этом отеле уже 4-й раз. Очень нравится расположение (не более 5 минут до пляжа), отношение персонала (на ресепшне есть русскоговорящая девушка Юля, которая всегда готова помочь). Выбор еды с годами становится немного скуднее и однообразнее (к сожалению, это общий тренд), но даже то, что есть - очень и очень хорошо. При соотношении ”цена\качество”, на мой взгляд - это лучший выбор из тех отелей, что расположены в этом районе. Из номеров с верхних этажей открываются прекрасные виды на город и горы. Однозначно рекомендую его всем.

We only stayed for two nights but the hotel was good and the location was ok, and the lobby was great. The swimming pool on the roof, amazing. Everything you want from a holiday is just a short walk away. The reception at the hotel was great, thank you!

The staff absolutely didn't care about guest requests. I asked for an extra blanket THREE TIMES, and on the third try, they brought towels 🤦. It wasn't until I made a scene at reception and made them explain the difference between 'blanket' and 'towels' (just to make sure they understood English) that they finally brought the blanket. They gave me a room facing the noisiest bars, which are loud until 2 AM, and didn't warn me about it. The breakfast staff were also rude. You have to beg for an omelet, and they do everything with sour faces. They rush to clear away the food as soon as 10:30 AM hits, practically snatching it from under guests' noses. If it weren't for such terrible staff, the hotel would be perfectly acceptable, even if it is a bit rundown. Many rooms have a good view of the city and the ocean.