5-Star Hotels in Jiaxing

This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!

Absolutely amazing! One step into the bustling old street, another into the serene quietude. The hotel is nestled in the ancient town, a hidden gem amidst the city's hustle and bustle. The aesthetics and service are, of course, top-notch. What truly stood out was our butler, Huang Qi, who was incredibly attentive. From arranging transfers to and from the scenic area to meticulously planning our itinerary during our stay, everything was perfectly organized. Wuzhen offers so much to see and do, with many activities requiring reservations and advance planning, and Huang Qi took care of all of it beforehand. Staying within Xizha allowed us to experience Wuzhen in the early mornings and late evenings, avoiding the crowds and enjoying it like a privileged few. Wuzhen has also evolved so much, with technology, theater, and the 'Pillow-Water Homes'... it truly lives up to its reputation as the ultimate ancient town. A truly satisfying trip!

Staying at the Haining Hualuxe Hotel for my trip to Haining was an absolutely fantastic experience, a solid five-star recommendation! The hotel's new Chinese-style lobby is grand and elegant, the location is excellent, and parking is convenient. The rooms are clean and spacious, the bedding is soft and comfortable, and the smart facilities are comprehensive. The breakfast offers a rich variety, and the local specialty pastries are absolutely delicious. What truly stood out during my stay was Andy! His check-in process was efficient and professional, and he was patient and gentle. He proactively explained the hotel's amenities, breakfast times, and local attractions, providing incredibly detailed service. Communication with him was smooth throughout, and his responses were always prompt and genuine. He genuinely put himself in the guest's shoes to solve problems, and his professionalism and service意识 were truly touching. The thoughtful Chinese hospitality that Hualuxe is known for was perfectly embodied by Andy. All the staff throughout the hotel were warm and courteous; the concierge actively helped with luggage, the room cleaning was meticulous, and the accompanying pool and tea space offered an excellent experience. Whether for a business trip or a family vacation, Haining Hualuxe is the top choice in Haining. I'll definitely choose to stay here again on my next visit to Haining, and I highly recommend Andy!

We decided to stay two nights inside Wuzhen. We looked at Wuzhen Homestay, Zhensui Hotel, and Shengting Hotel. The others were definitely over budget, so we chose Shengting in the end, which was also the most expensive of the three. Due to Wuzhen's basic infrastructure, the room conditions certainly can't compare to a 1000+ RMB hotel outside, but they were still very good. The hotel has a garden-style layout and no waterfront rooms. A day before check-in, a butler will contact you, and on the day of arrival, the butler will meet you at the scenic area entrance and assist you all the way to your room. The location is also excellent. Wuzhen is essentially just a river with banks, and Shengting is basically in the middle. You step right out onto the main street, making it very convenient for exploring and dining. Breakfast is a set menu with 3 options, all delicious and exquisite. You can also exchange it for the 'early morning tea' experience, depending on your preference. I think eating at the hotel is great, as the 'early morning tea' environment isn't very comfortable this season. Finally, a suggestion: could you please replace the TV? I won't mention other room facilities, but a new TV would be nice. After a long day, it would be great to cast content to the screen and watch what you want. Lastly, Wuzhen is actually pretty good, and it's worth a visit if you haven't been before.

Service: The hotel's service is truly five-star. We were greeted by a staff member named Qingguo, who patiently escorted us from the parking lot back to the hotel and then thoroughly explained various touring strategies for Wuzhen. Environment: The hotel rooms are very spacious, and the hotel's gardens and pavilions are perfect for photos, so you don't have to go out and deal with crowds. Dining: For breakfast, the hotel offers two dining options, and we chose the one at 'Siyi'. The breakfast here is quite exquisite, what we'd call 'pretty food.' The interior environment is also very photogenic, so you can easily snap some pictures after your meal.

Choosing the Tishang Hotel for our Wuzhen trip was an excellent decision! We were met by a dedicated staff member right from the tourist service center, no long queues. They whisked us away in a scenic shuttle directly to the hotel entrance, so we didn't have to walk at all. We could even have our luggage transported or just take it with us. The hotel is quite large, with three buildings. We stayed in Building 3. Though it was a bit further, it didn't matter as someone personally escorted us to our room. The room itself was spacious and beautiful. The mattress firmness was adjustable, and the air conditioning was excellent. The mini-bar was well-stocked, and to my pleasant surprise, the room even came with a 'Like Water for Chocolate' Qixi Festival package. The infinity pool offers fantastic views and is great for kids, while adults can relax on the loungers nearby. Breakfast was wonderful with a wide variety of options, though it was quite crowded. It seemed a bit unorganized without anyone to seat us. The hotel provides shuttle service to any part of the ancient town. Overall, Tishang Hotel is truly fantastic, and I would definitely stay here again. Wuzhen Scenic Area itself is also great! One minor complaint: the elevator in the scenic area's underground parking lot was out of order, so we had to use the stairs for all floors, carrying our luggage – that was a bit inconvenient.

I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.

The Four Points by Sheraton Jiaxing boasts an excellent location, making it convenient to get to shopping malls or scenic spots. The front desk staff were warm, efficient, polite, and professional. The room was spacious, clean, and tidy, and the housekeeping staff were also very courteous. The breakfast offered a wide variety of delicious options. The hotel has a swimming pool and a gym, perfect for relaxing with a swim after sunset. It's a great spot for a weekend getaway. Overall, I was very satisfied with my stay and would definitely come back if I have the chance.

A huge shout-out to the two ladies at the front desk – their service was absolutely outstanding! They were incredibly warm, friendly, and attentive. Not only did they upgrade us to a riverside room free of charge, but they also offered invaluable tips and assistance throughout our stay. Whether it was help with our itinerary, transportation, sightseeing recommendations, or any other small query, they patiently helped us with everything. They truly made us feel at home! Thank you so much for your dedication and lovely smiles, which made our Wuzhen trip even more special. We will definitely choose to stay here again on our next visit to Wuzhen! Thank you, ladies, for all your hard work ❤️

The hotel's location is excellent, with the scenic shuttle bus going directly to the hotel. Right outside the hotel, you're in the heart of the scenic area, making it very convenient to get anywhere. The butler was very helpful and assisted with our luggage. Any issues were quickly resolved. The room facilities are a bit old, similar to a guesthouse or inn. The hotel breakfast was average; I wouldn't recommend the outdoor dim sum area for breakfast. It gets crowded and stuffy in the summer, and you have to queue up at each stall to buy your food.