To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.8
Amenities7.3
Service7.1
Cleanliness7.6
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All reviews(117)
Positive reviews(11)
Reviews with photos/video(2)
Clean pool(4)
Great swimming pool(4)
Negative reviews(6)
Guest User
Stayed in Nov 2025
Couple
7 reviews
8.5/10
Very good
Posted on Dec 28, 2025
Hotel is clean and spacious. It is newly renovated i guess and the design was great. Only fallback is that we got a ground floor room which noises from the hotel lobby could be heard. Recommend that you book a higher level room. Else, everything is perfect.
Guest User
Sunset Double Queen Beds
Stayed in Sep 2025
Family
3 reviews
9.0/10
Great
Posted on Nov 27, 2025
The renovated hotel rooms were new and clean. The steak restaurant was not bad.
Guest User
King Room With Lake View
Stayed in Jun 2025
Couple
4 reviews
5.5/10
Posted on Jul 31, 2025
Terrible room service. No hot water for 2 days. However we enjoyed our 3 days in south lake tahoe.
Guest User
Lake View Room 2 Queen Beds
Stayed in Jun 2025
Family
1 reviews
2.0/10
Posted on Jul 24, 2025
I checked out after one day , pool was closed , rooms very old . Not clean . The front desk told me that I can check out and they will refund me the rest of staying days . After I left the hotel they rejected to approve the refund
Don’t recommend it at all
Guest User
Stayed in Nov 2024
Travelling with friends
52 reviews
8.5/10
Very good
Posted on Feb 23, 2025
Good bedding
Nice restroom
Nice view
Good location
Little bit old of carpet Everything is was great
Guest User
Sunset King Room
Stayed in Jun 2025
Family
2 reviews
9.0/10
Great
Posted on Aug 13, 2025
The room is brand new and updated.
Guest User
Stayed in Feb 2024
Family
1 reviews
4.0/10
Posted on Mar 4, 2024
The check in at the front desk took 1 HOUR, we were part of a group and they gave our reservation and RATE to another party with the same last name. I took two clerks and a manager to correct the problem as we waited. No compensation was offered. The room was dingy and sparsely furnished, needed to be updated, the windows were dirty, the bathroom was extremely small, the tub looked like someone beat it with a chain. The bed sheets were like sandpaper. Even though we requested a late checkout housekeeping knocked on our door waking us at 8 am. Overpriced!
水上浩治
Stayed in Oct 2023
Couple
2 reviews
7.0/10
Posted on Nov 26, 2023
The information at the front desk is helpful.
The restaurant in the hotel was better than expected.
jason1973
Stayed in May 2025
Solo traveller
31 reviews
10/10
Outstanding
Posted on Jul 10, 2025
Located in the most prosperous commercial district of Lake Tahoe, it is convenient to go anywhere. Because there is a private bathroom downstairs, the price is much cheaper than hotels with the same conditions without a private bathroom.
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Anonymous User
Stayed in Jun 2023
Family
25 reviews
2.0/10
Posted on Aug 3, 2023
Very bad experience. I found that I booked the wrong date, please communicate to cancel, and the customer service said that I will communicate. Then the hotel didn't answer the phone for three days, and then directly counted me as a check-in. The customer service didn't tell me, and said to communicate actively, and then counted it directly as a check-in, with a loss of more than 5,000! Incomprehensible! If I knew that Ctrip's customer service was so irresponsible and the hotel was so difficult to communicate with, I would never go there again!
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Guest User
Stayed in Jun 2023
Travelling with friends
3 reviews
2.0/10
Posted on Jul 21, 2023
There are no charging plugs in the room, you can only find the jack from under the table. The air conditioner in the room is also broken and not cooling, and there are still unknown stains in the bathtub in the bathroom.
And the room was not cleaned every day.
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Anonymous User
King Room with Partial Lake View
Stayed in Jun 2023
Solo traveller
1 reviews
5.0/10
Posted on Jul 22, 2023
The scenery is beautiful and the facilities are aging