Protea Hotel Stellenbosch and Conference Centre

Quite and comfortable hotel with parking, several restaurants and a winery near it. Swimming pool is rather small (it is only one minor minus of this hotel), breakfast is varied, coffee is tasty. You need a car to go somewhere because we didn-t see any public transport there. But in SA it is a normal practice to explore Cape Town by car.

On arrival late evening, I discovered that effectively no water was available in my room. The little water I got, was scalding hot from the geyser and the toilet flusher did not even work! Having reported this to reception, an alternative room was not provided, nor any solution offered as the maintainance team had left. They found out the next morning, that the water supply had been turned off to my room and took absolutely no responsibility for this. The manager Mariam I think her name was, did nothing on the subsequent days of my complaints to even get back to me nor compensate me in any way for this horrific inconvenience. I had booked and paid for a superior room for 4 nights , more than 4 months in advance for a work conference. Please avoid this hotel at all costs. They are clueless when it comes to customer service and clearly don’t care about their clients. There are many other better options to consider around Stellenbosch. Protea Hotels should be ashamed of themselves, I will never support this hotel group again.

Very spacious rooms. Fantastic breakfast. Fabulous views. Dinner disappointing. Book the Deluxe rooms, it has separate lounge, outside area and kitchenette. Rooms are free standing. Parking in front of rooms. Great gym, with view! A bit outside of town, so need own transport. Large swimming pool and volleyball area. Great for long stays and families.

This hotel is in a great location for wine tours. I stayed for a nearby wedding at Muratie winery. The hotel staff were lovely and very helpful, especially when our transport failed to turn up. Could not be better.

Great hotel with spacious rooms, pool and a very well equipped fitness room. Great staff. It is located in a beautiful wine district and close to a golf course. If you are not a wine and/or golf enthusiast the hotel feels a bit in the middle of nowhere. You should have access to a car if you choose to stay here.