JESSICA
December 1, 2025
This is an absolutely beautiful property!
All of the staff that we came into contact were extremely nice and helpful. We ate at Cascade, and the food was delicious, and service was also wonderful! Our room was extremely quiet! We were concerned at first because our room was right as you came off the elevator.
The only complaint we had about our room was the bed. They aren't comfortable and only a double, if you're an adult, you and your partner can't help but disrupt the other if you move. They are also hard, as are the pillows. The beds with the slightest movement, it sounds like plastic being crumbled. Anytime anyone moved during the night, the noise woke us up.
The only other complaint was the amount of unsupervised small children 3-10 just running around. A child probably 5, came into the elevator as we entered, no adults in sight. This same child we later saw walking around with their shirt half off at 9:30pm. Around 10, someone reported to the front desk this child was in the parking lot just walking alone. In the common area, there were several children 5-8 playing on and around the fireplace. We couldn't sit down because of them. One of the children kept touching the latern decorations and almost knocked it off the stoop a few times. The parents were there, they just weren't paying attention. Going back up to our room, there was a group of about 8 kids 3-10ish running through the halls. They had been going on the elevator to all levels doing this.
