I had a truly unpleasant 4-day stay at this hotel. It was one disappointing thing after another.
Right before entering Sweden, I injured my leg. I emailed the hotel in advance asking to save a bottom bunk for me. They never replied. When I arrived, the front desk gave me bed #1. I limped all the way to the room, only to find it was a top bunk. I had to go back and ask again before they finally gave me a bottom bed. That was just the start of my bad stay.
The next morning, I went to the common kitchen area to make breakfast and was shocked. The space is tiny, yet somehow a teacher had brought around 20 young foreign students to have breakfast there at the same time. Didn't the staff think about other guests when they accepted that group booking? We were staying in the basement, the common area is very small, and the group took over the kitchen for 1–2 hours each morning. The rest of us just had to wait until they finished. This went on for 2 or 3 days – honestly, not a single morning there was enjoyable.
Now about the facilities. There's only one person at the front desk, and it's not really a proper front desk – just like the kitchen isn't a real kitchen (no induction hob, so you can't actually cook). There was one cleaner, who seemed to be from Vietnam, and she had to clean everything by herself. How can one person keep the place spotless? After a few days I realized it's only kept basically tidy. Don't look too closely at the mattress, the duvet, or any shared items.
And it wasn't just the group booking that shocked me. Some of the other guests seemed really unfriendly. The Turkish girl in my room, for example – the night before, she was in the lobby loudly telling the front desk that a influencer was staying in our room. Quite a big mouth. Then the next night, she took over the bathroom for almost 1.5 hours. After 11 pm, with two people already asleep in the room, she turned on the hairdryer and blew her hair for a full 10 minutes like nobody else was there. Ridiculous.
Sure, here's a natural English translation of that sentence:
The influencer in the room wasn't exactly high-class either. One morning, she got up and started a live stream – and mind you, she was in a shared dorm room and didn't bother asking anyone else for permission.
The location was also inconvenient. The number 1 bus right outside the hotel was packed every single day – I had a bad experience on it all 4 days. There's another bus stop about an 8-minute walk away, but the schedule there is unreliable and it's hard to catch a bus.
As for the front desk guy – a young Swedish man – I wouldn't call him friendly. One time he bought Pizza Hut and asked two other people in the common area if they wanted some, but completely ignored me sitting right there. That feeling of being overlooked wasn't nice. To be fair, on my departure day he did help me check the evening bus route, so I can't say he was entirely unfriendly.
In summary: maybe I came at the wrong time, maybe it was just bad luck. But overall, I felt cramped, uncomfortable, and the atmosphere was just… weird. I wouldn't stay here again.