Hotels near Ford Green Hall in Stoke-on-Trent

First of all, nothing to do with any of the staff, all lovely and very accommodating. It’s short staffed and that’s where most of the problems lie. We stayed here for 2 nights this week as a family Of 4, 2 adults and 2 kids under 3. The room was nice and clean, but when we got there the pull out bed had no bedding at all, we checked in about 9.30pm, so it wasn’t ideal when wanting to get the girls into their beds. Went to phone reception… the phone was broken. I managed to find the hotels reception number online so I called reception, and Laura from there came to the room with bedding and extra towels and even offered to make the bed for me, I said she didn’t have to but she helped me anyway, and she was amazing with our 2 children. Honestly, one of the best customer service experiences I’ve had in a while. The next morning we headed to breakfast… this was a shambles. First of all it was a struggle to get a table, we got ushered into a strange little conference room filled with dirty tables, we sat at the only clean one. Went to get a high chair for our baby… no high chairs. Went to get food, almost everything had run out, no juices or glasses, mugs for tea and coffee. Managed to get a small Plate of food, no cutlery to eat it with. Honestly Shocking. That evening Laura was on reception again and she came over and made a fuss over our children when she seen us, our baby absolutely loved her, she really is a credit to the hotel. I chatted with her and another girl with glasses who’s name I can’t remember, but she was also amazing with the baby, it makes such a difference when going anywhere and the staff are kind to my children, it always makes me want to return. The second morning for breakfast we got a high chair and again we’re put into the strange little room, again all tables dirty and full of plates, a nice girl called Anna cleaned it for us and apologised about the wait for a table. No mugs again, Anna got one for me, managed to get a small amount of juice with our breakfast, until it ran out again. Over all, it’s a staffing issue, the staff there are all amazing and did what they could when they could do it, but there needs to be more staff, it’s the school summer holidays and it seemed the dining room was running on 2/3 staff members.

Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.

The hotel is very close to Waterworld stoke on Trent, There is no charge for its own parking lot. It will be convenient to play in the water. Waterworld did not wash for two minutes. The cabinet clerk was polite and sent three fresh cookies to eat. The room is good, the TV is big enough, the disadvantage is that the shower water is too weak, there is no air conditioning in the room but there is a fan. Breakfast is a general English buffet, there are not many choices but enough food, the grain has a separate packaging is more hygienic.

I was visiting the University on business. From the minute I walked in you could feel the customer service culture was very good and very natural. Every team member from reception to the team that we’re looking after the bar and restaurant. I’m sitting here writing this after my breakfast. Again a really friendly and genuine environment. I felt compelled to write this review. I managed a customer service driven environment for many years and I know the work that goes on behind the scenes to keep what you have worked hard to achieve. Well done to all. I’m glad I joined Bonvoy. I will be back 100%. Have a good day.

Beautiful countryside, simple and elegant

Located in Crewe, Balterley Green Farm is a 4-minute drive from Wychwood Park Conference Centre and 8 minutes from Alsager Golf & Country Club. This bed & breakfast is 13.9 mi (22.4 km) from Trentham Gardens and 4.3 mi (7 km) from Apedale Community Country Park.Take advantage of recreation opportunities such as an outdoor tennis court, or other amenities including complimentary wireless internet access and a picnic area.Breakfast is available for a fee.Free self parking is available onsite.Make yourself at home in one of the 4 guestrooms.

With a stay at Potbank Aparthotel, you'll be centrally located in Stoke-on-Trent, within a 10-minute drive of Trentham Gardens and Stoke Minster. This hotel is 14.4 mi (23.2 km) from Peak District National Park and 16 mi (25.8 km) from Alton Towers.This smoke-free hotel features snowboarding nearby.Make yourself at home in one of the 21 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided weekly.

We stayed here for two nights while visiting family for a wedding. The studio room itself was fully equipped with just about everything we needed for the stay and it was spotlessly clean… I mean spotless!!! A couple of things deterred from awarding a full 5 stars. 1: The check in is done remotely and was a little bit disjointed. The photo ID sent after booking was asked for again so had to be emailed again before passcodes we’re released. No on picks up the phone so the entire check in had to be done by SMS - although response were quite quick. 2: There was no parking available on arrival and we’d been driving for almost 6hrs so being tired, a bit stiff and hungry this news was a bit of a blow especially as the listing states there is free parking. We Sent a message to the check in team who basically said if there’s no parking well there’s no parking. We did manage to acquire a space a bit later once someone moved their car. 3: Hanley (the area of SOT where the apartments are located) feels a little bit run down, although there is a shopping centre, cinema, market and restaurants /shops to visit and everyone we encountered over the few days were all very friendly and eager to help. 4: The complimentary tea/coffee etc was not replenished during our stay (yeah we know it’s complimentary but in most places we have stayed in they are still replenished daily). Still worth another visit and would definitely book again with the knowledge of what to expect.

Located in Crewe, The Crewe Arms Hotel is a 3-minute drive from Keele University and 5 minutes from Apedale Community Country Park. This guesthouse is 7.7 mi (12.4 km) from Trentham Gardens and 4.9 mi (8 km) from Royal Stoke University Hospital.Take advantage of recreation opportunities such as karaoke, or other amenities including complimentary wireless internet access and wedding services.At The Crewe Arms Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.Event facilities at this guesthouse consist of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 10 guestrooms.

Located in Newcastle-Under-Lyme, Slaters Country Inn is within a 10-minute drive of Dorothy Clive Garden and Keele University. This hotel is 6.7 mi (10.7 km) from Royal Stoke University Hospital and 6.8 mi (11 km) from New Vic Theatre.Make use of convenient amenities, which include complimentary wireless internet access and wedding services.At Slaters Country Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.Free self parking is available onsite.Make yourself at home in one of the 17 guestrooms.