Hotel des Vosges, BW Premier Collection Guest Reviews
4.1/5
Very Good
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(15)
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Negative reviews(1)
Yu Ching
Comfort Queen Room with Side View
Stayed in May 2023
Travel with friends
11 review
4.5/5
Great
Posted on Jun 17, 2023
Good room, kind staffs, and an exquisite elevator😉
Guest User
Comfort Queen Room-Non-Smoking
Stayed in May 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jun 5, 2023
The place is lovely, very close to the train station and the staffs are friendly. We even got a free room upgrade for our honeymoon there. Definitely would recommend a stay there! :)
Choo Su Ying
Comfort Queen Room-Non-Smoking
Stayed in Jan 2023
Solo travellers
7 review
5.0/5
Outstanding
Posted on Feb 8, 2023
Overall, i had a good stay.
Extra mineral water cost euro2.
Guest User
Comfort Queen Room-Non-Smoking
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The hotel and rooms are very new. The top floor room has a view of the cathedral. The same convenient and well-decorated rooms in Paris are more than twice as expensive. There is a retro elevator on the 1st to 5th floors, which is very interesting.
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Jethro.T
Comfort Queen Room-Non-Smoking
Stayed in Jul 2024
Travel with friends
52 review
5.0/5
Outstanding
Posted on Oct 16, 2024
A very good hotel, located not far from the train station. You can find it by crossing the road from the train station! High comfort and good service! It is a highly recommended hotel!
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Guest User
Comfort Twin Room - Non-Smoking
Stayed in Jul 2024
Couples
4 review
3.5/5
Posted on Jul 7, 2024
It's about a 3-minute walk from the station across the traffic lights. It's close and convenient. There was a bottle of mineral water in the fridge, and a PAUL box on top of it. I thought, "Hmm?" and when I took it out, liquid was dripping from the corner. It was probably something left behind by a former guest. Other than that, it was clean.
The hair dryer was the type that you had to keep pressing with your finger, and if you loosen your finger even a little, the air stops, so it was hard to use, but I guess that's overseas quality. lol
The security in front of the station is not terrible, but there were quite a few strange people even at 9pm in the summer when it was still daylight. As a Japanese person, it seems better to return to the hotel between 7pm and 8pm. There is a Carrefour supermarket about a 3-minute walk away.
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6/10
Guest User
King Suite with Sofa Bed
Stayed in Jul 2024
Family
24 review
4.7/5
Amazing
Posted on Jul 19, 2024
Convenient transportation, the room is big enough (compared to other hotels in France), and there is a balcony to enjoy the beautiful view of Strasbourg train station during the day and night. The breakfast is average, but the bathroom is equipped to 5-star standards
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Fiona_wang129
Comfort Twin Room - Non-Smoking
Stayed in Apr 2024
Travel with friends
5 review
4.2/5
Very Good
Posted on Jul 9, 2024
Location: Very convenient, diagonally opposite the train station, three minutes away from the station
Facilities: Very new, the bathroom is also very large, and I am very satisfied with the room at this price
Service: The only regret is that the front desk is not familiar with the room type. We asked for a room with two beds, but they gave us a single room twice in a row. We had to run downstairs to change it, and it was only the third time that we got the right one.
Recommended hotel
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Anonymous User
2 Single Beds, Non-Smoking, Comfort Room, Side View Room
Stayed in Sep 2024
Family
24 review
1.0/5
Posted on Sep 24, 2024
There is a handsome guy with long hair at the front desk of the hotel who is too unreliable and can lie confidently. The room we were given was facing the elevator and the street. When we asked him if he could change the room, he said, "All rooms are in the same location." I said, "How can all rooms face the elevator? Doesn't your hotel only have one elevator that is used regularly?" He ignored me and didn't solve the problem. What's more terrifying is that at about 1:30 p.m. yesterday, someone suddenly swiped a card to enter our room without any questions or permission. My family and I looked at each other in bewilderment because we were lying down to rest. Who wouldn't be scared when a stranger suddenly broke into a hotel abroad? ! Because the door lock of this hotel cannot be inserted into the room (it cannot be locked from the inside), we were also very worried when we went to bed at night. At nearly 12 o'clock last night, I was still asking Ctrip about the communication with the hotel, what the situation was, and how to deal with it.
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aiiz
Comfort Queen Room-Non-Smoking
Stayed in Sep 2024
Couples
37 review
3.5/5
Posted on Sep 13, 2024
Room 301 faces the patio, and the lighting is not good. The space is not large.
The air conditioner is basically not turned on. You have to adjust it yourself at night to get cool air. Or open the window for ventilation.
The cleaning is not very clean. There are a lot of short hairs on a pillowcase and on the toilet.
There was no drinking water in the refrigerator when I checked in. The front desk brought two bottles. The next day, I got a bottle of water downstairs. On the third day, another female front desk was on duty. I called for water and said it would be charged. I bought a liter at Carrefour next door for a few cents.
The service standards are not uniform.
The surrounding environment is quite lively and safe. You can see the hotel when you leave the train station. It takes more than 10 minutes to walk to the church. It is quite convenient. The scope of play is not large.
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Guest User
Comfort Queen Room-Non-Smoking
Stayed in Aug 2024
Family
31 review
5.0/5
Outstanding
Posted on Aug 27, 2024
It is opposite the train station and convenient for traveling to various attractions. However, the room window cannot be opened. The air conditioner can only be turned on after communicating with the front desk. The air conditioner switch in the room is just for decoration.
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Guest User
Comfort Queen Room-Non-Smoking
Stayed in May 2024
Couples
9 review
4.3/5
Very Good
Posted on May 27, 2024
Very close to the station, very convenient, a little noisy on the street, good rooms and service