DoubleTree by Hilton Stratford Upon Avon Reviews

Clean good service every thing you need

Comfortable sleeping room and My family likes this hotel

Well situated hotel. Excellent service and beautiful hotel.

Very good hotel.

Really comfortable stay. One of the best beds I have had in ages. Temperature of room was good. Really near tourist spots and places to eat. Great breakfast.

Very good service staff polite.food excellent good choice. Close to town and river.

Booked for a five night stay but was having our 3 year old grandson stay over for two of the nights. The staff were super accommodating and put us a small bed in our room which was very much appreciated. The breakfast was lovely every day. All the staff were so friendly and made us feel very welcome. Would definitely recommend and return to this hotel.

This hotel basically meets Hilton standards in all aspects. Here are some special features: First, the location is convenient. It is very close to the train station and within walking distance. It is also within walking distance to the street where Shakespeare was born. There is a Morrison supermarket very close. There are small doors for pedestrians to enter and exit in all four directions of the hotel. Google map may not be very accurate. Second, the Junior Suite is actually a large room. The sofa can be converted into a sofa bed. It doesn't feel like a suite, but the sofa bed is quite large. The cushions of the sofa were laid on the ground when the staff made it into a sofa bed. If you want to sit on the sofa after entering the door, you should pat it first. It doesn't feel very clean. This hotel does not provide toothbrushes or the like. You can't get them even if you ask for them at the front desk. You need to prepare them yourself. Third, the front desk staff was a waitress on the day of check-in. The service was poor. She didn't take the initiative to tell me the location and time of breakfast. She also delayed arranging an extra bed. I called from the room for a long time but no one answered. I hurriedly answered the phone with my mobile phone from an outside line. I told her that I thought the room phone was broken. The male waiter who served us later was very enthusiastic. He told us how to use the train ticket and the convenient small door to the train station. Another male waiter saw that we had children with us and gave us a few more bottles of water and cookies. So I still trust Hilton's service. I just hope that they can strengthen the training of all employees.

The room is quite spacious, the breakfast is rich and good, it is close to the train station and within walking distance of the attractions. It is a very good choice👍

Everything is good. The breakfast is also very good. Although there is not much variety, everyone I meet is polite.

The room was satisfactory in all aspects. The breakfast was a bit ordinary, nothing special. A common problem of Hilton. Very close to the center of Shakespeare Town, convenient for travel!

The room is clean, the location is excellent, the elevator is very old, and the parking fee is free

It is as convenient as the Crowne Plaza I stayed in before, and the room is as comfortable as the Crowne Plaza king bed. The room is arranged on the 3rd floor, and the water pressure is much better than Crowne Plaza. In terms of service, Crown is better. At least it will clearly inform me where the elevator is and no one will come to the door to stop my car and ask me what room number, because I chose the express out service.

It is convenient to travel nearby