Cloud No7 Apartments

The best part in this service apartment is they had a full kitchen so we had cooked a nice breakfast and it has a very huge balcony with nice views. The rooms are nicely designed and chic. I also like the swivel TV so we can watch TV at the bed and on the dining table.

Everything was outstanding, the lady in the reception office was very kind and fast, I got an upgrade to panoramic apt., which was perfect with a big terrace with an amazing view of the whole city. I highly recommend.

Positive: Nice, modern and high quality furniture, great location in the city center. Negative: No air conditioning, front desk only available limited hours, smelly shower even after using it for 2 days, booked apartment for 2 people but only got one towel and one blanket - when calling in the afternoon the second day, was rudely told "Should have called earlier, staff is not on site anymore" - how about you do your job right? Booking confirmation clearly showed two guests! So despite paying extra (same apartment for 2 people has extra charge), still only had one towel and one small blanket we had to share side-ways leaving either top or bottom half of our bodies exposed both nights we stayed. Also: Their website states "Direct access to the fitness and wellness area" - but accessing those at the hotel costs 25€ extra per person, per day. Had also booked parking in advance, were told by staff we could only use the parking system when they were around to explain the procedure - since we did not want to change our schedule for that, had to find parking elsewhere. Were glad to leave despite the stylish and cozy interior. Definitely not returning.