Guest User
May 13, 2025
Disappointing Stay – Would Not Recommend
I arrived at the hotel at 2:30 PM on check-in day and asked the front desk if early check-in was possible. I was told the room was still being cleaned and early check-in wasn’t allowed. However, I saw three other groups check in early without issue. When I asked again, I was told it was because they had different room types — but my room was the same type and already cleaned. This felt like inconsistent and unfair treatment.
Throughout the stay, everything was completely self-service — from check-in to check-out, I had to fill in all the information myself.
The dishwasher detergent required an extra charge, which was surprising. I’ve stayed in many hotels across Germany, and basic items like dishwasher or laundry detergent are usually included.
The room itself was not great:
• The bed was only 1.5 meters wide, too small and too soft.
• The duvet cover looked dirty.
• One table leg was broken.
• One of the bowls was cracked.
To top it off, the front desk staff were unfriendly and not helpful at all.
Overall, the experience was very average and not worth the price. I would not stay here again or recommend it to others.
